Auto Insurance Forum

If you've been in an accident and your car has been repaired, how can you find out if the repair to your bumper was made with an original equipment manufactured (OEM) part?

Sylvia, Utah

Dear Sylvia,

According to Utah law, the estimate from the body shop must identify any non-OEM parts that will be used on the vehicle. In addition, the manufacturer of any non-OEM part must provide a warranty to the consumer.

If you suspect your body shop has not disclosed the use of any non-OEM parts and did not provide you with a warranty, contact the Utah Insurance Department to see what recourse you have.

For information on the use of non-OEM parts, check out Insure.com's Consumer Guide to Repair Parts Laws or read Are you entitled to brand-name repair parts? Know your OEM rights.

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