Just what your insurance
company has a right to know about you is fast becoming a heated debate
in states across the country, and Arizona is no exception.
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See the biggest insurance problems across the country
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Insurance
companies are relying more and more on credit histories to determine a
consumer's insurability. Those with poor credit histories are often
penalized with higher premiums or, in some cases, outright denial of
coverage. Many states are imposing tighter standards for insurance
companies to meet before using consumer credit histories. Insurers that
conduct credit checks on applicants without specifically informing them
face the ire of Arizona's Department of Insurance and the state
legislature. Arizona incorporated new federal privacy regulations into
the state's existing Information and Privacy Protection Act that
prevents insurance companies and all other financial institutions from
viewing consumer credit reports without consumers' direct consent. States like Arizona are not convinced that the insurance
industry is able to draw a direct correlation between a person's credit
history and the likelihood that the person will file a claim. Insurance
companies have been reticent to share data that they claim prove the
link. Arizona's regulations also address the issue of "fine
print," requiring insurance companies to state, in clear and plain
language, that it asks to perform a credit check and how it intends to
use the information. Regulations require that this portion of the
insurance contract also be designed to draw attention to it, rather
than hidden inside other information. Even insurance that is sold via the Internet is subject to
these regulations, which require that the insurer "place a notice on a
screen that consumers frequently access, such as a page on which
transactions are conducted, or place a link on a screen that consumers
frequently access that connects directly to the notice and is labeled
appropriately to convey the importance, nature, and relevance of the
notice."
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