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If you are anxious about health care for your aging
parents, you can reduce your stress by educating yourself about your
parents' health and insurance needs. The key is knowing exactly what information you need and where to look for it.
Third-party notice
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Do your parents sometimes neglect to open their
mail or pay bills on time? Find out whether your parents' medical or
long-term care policies feature a "third-party notice" option. This
allows them to name you (or another relative, friend or professional
such as an attorney or accountant) as the person the insurer would
contact if your parents' coverage is about to end because the premium
has not been paid.
Encourage your parents to select a third party to
receive notice if their policies are about to lapse due to nonpayment
of premiums. Sometimes people with cognitive impairments such as
Alzheimer's forget to pay their insurance bills and lose their coverage
when they most need it. |
While
your parents are still healthy, become active in their health care.
Know where to find their complete medical histories and document their
prescriptions and over-the-counter medications. Include the dosage
amounts and frequency. This information is crucial in a health
emergency, but is also essential to correctly complete medical claim
forms. At the very least, ask your parents for
the names, addresses and phone numbers for all of their health care
providers. Organize this information in one easily accessible place. If
your parent is mentally or physically incapable of giving you this
information, you can obtain most of it from insurance or Medicare
bills.
In
addition to knowing who is medically treating your parents, you need to
know what companies insure them and where the health insurance
documentation is kept. Are they covered only by Medicare? Do they have
retiree health benefits from a former employer? Do they have private
health insurance to supplement Medicare? Ask your parents where they
keep important papers, including health insurance cards and bills. If
they're unable to assist you, contact their doctors for insurance
information.
Understanding Medicare benefits is essential to
ensuring your parents are getting proper services and payments. For
more information about the services that are available to enrollees of
Medicare, visit www.Medicare.gov.
Read
your parents' health insurance and/or Medicare handbooks. If your
parents don't have the information, try to obtain copies. The latest
Medicare handbooks are available online.
If
your parents can't help you, call the insurers' customer-service
departments, explain your situation and ask them to send you
replacements. Save this telephone number. You may need it later to
obtain more information or help with your parents' medical claim forms.
If your parents have long-term care (LTC)
coverage, make sure you know exactly what types of services and
facilities the policies cover. This information is especially important
should they be incapable of making a decision about a long-term care
facility and the choice falls to you.
Because
of privacy and financial-abuse concerns, insurers often will not give
you information about your parents' policies unless they have your
parents' permission. If your parents are unable to consent, you'll need
to present the insurers with a legal document naming you as your
parents' agent, "attorney-in-fact" or legal guardian. A durable power of attorney
is a document that allows your parents to give you (or another trusted
relative, friend or professional) the authority to make financial and
legal decisions and transactions on their behalf. A durable power of
attorney differs from a "general" power of attorney because it remains
effective even if your parents become mentally incompetent. In many
states, a durable power of attorney for health care will allow a designated person to make medical treatment decisions.
The
time to talk with your parents about giving you durable power of
attorney is before a sudden illness or injury would necessitate lengthy
and expensive court proceedings to name you as their legal guardian.
You
also can ask them to give you durable power of attorney for health
care, also known as a "health care proxy." This proxy becomes effective
only when they're not competent to make their own health care
decisions. A health care proxy's powers include:
- The right to refuse or consent to medical treatment.
- The right to access medical records.
- The right to withdraw life-sustaining treatment.
Before
your parents have reached the age where they might be in a situation
where they cannot provide consent for medical procedures or
life-sustaining treatment, they can assign a health care agent to make
decisions for them. This can be any person they elect who is over the
age of 18. When it comes to health care decisions, health care
providers often look to family members for guidance. However, in New
York State for instance, only a health care agent appointed by your
parents has legal authority to make treatment decisions if they are
unable to make them for themselves. A health care agent allows your
parents to control their medical treatment by:
- Allowing their health care agent to make health care decisions on their behalf.
- Choosing
one person to make health care decisions because they think that person
would make the best decisions for them and has their best interests in
mind.
- Choosing one person in order to avoid conflict or confusion
among the family or significant others on what to do about their care.
Health
care agents are bound by the instructions your parents write in their
health care proxy that discusses what their wishes are, as well as
their moral and religious beliefs.
Medicare
is the national health insurance program for Americans age 65 and
older, paid for by the federal government. Medicaid is an assistance
program for certain individuals and families with low incomes. It is
paid for by federal, state and local tax funds. Medicaid is the largst
source of funding for health-related services for America's poorest
people. While Medicare doesn't pay for long-term
care, Medicaid pays the nursing home bills for older people who have
depleted their financial resources. (Neither pays for in-home care.)
Because each state administers its own Medicaid program, eligibility
requirements vary. Medicaid also has strict "spend down" rules that
govern how and when a senior's assets can be disposed of before
eligibility begins.
It makes sense to educate yourself about health insurance for seniors. When your parents turn to you for help, you'll be ready.
| Checklist for helping your parents with health insurance
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