The affiliation of six Blue Cross
plans is a key strategic move for the not-for-profit organizations as
they attempt to keep pace with the nation's other large health
insurers, experts and company officials say. "For the Blues, their biggest problem today is their
relative weakness compared to national carriers," says Jack Reichman,
an analyst with Standard & Poor's who follows health insurers.
"Even though they're in every corner of the country, the company hasn't
been as effective as an Aetna or CIGNA."
| The Blues plans
- Regence BlueCross BlueShield of Oregon
Owner: The Regence Group
Members: 1,151,123
Headquarters: Portland, Or.
Established: Blue Cross and Blue Shield plans founded separately in 1941; incorporated in 1983
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Blue
Cross plans that span six states — Idaho, Illinois, regon, Texas, Utah,
and Washington — announced their intent on Aug. 11 to affiliate with
each other. Under the agreement, Health Care Service Corp. (HCSC), the
parent of the Illinois and Texas Blues, will affiliate with The Regence
Group, the parent of the other four Blues. The move is expected to be
completed in early 2001.
The affiliation will make the new group the country's largest not-for-profit health insurance
organization, upstaging Kaiser Foundation Health Plans Inc. It will
become the fourth-largest health insurer overall, after Aetna,
UnitedHealthcare, and CIGNA. The announcement prompted S&P to place HCSC on
CreditWatch with negative implications, despite its expectations that
the affiliation will position the Blues plans to enhance their
geographical presence and improve operational effectiveness through
economies of scale. Such a ratings downgrade is routine when a company
S&P rates — in this case, HCSC — affiliates with a company it
doesn't rate — Regence, Reichman says. HCSC already has a deal pending to acquire Blue Cross and
Blue Shield of New Mexico. In late 1999, HCSC acquired two large
NYLCare HMO plans in Texas from Aetna. But it's an affiliation of this magnitude that is seen as
pivotal in helping the Blues plans muscle their way to better contracts
with doctors and hospitals while also reducing overhead costs. The
affiliation will create a massive group, with nearly 10 million
customers and $15 billion in premiums. "They're setting the groundwork
for a broader regional organization," Reichman says. "It gives them
greater marketing power. They are limiting themselves with an
affiliation, but time is of the essence. It's going to look very
different than it does today." Their agreement is not a merger — that would involve the
exchange of assets among the companies. Rather, through an affiliation,
the six Blues plans will be able to combine some administrative
functions, such as claims processing and certain information technology
functions, to avoid duplication of costs. By all accounts, one of the main advantages of an
affiliation is that the plans will be able to jump the regulatory
hurdles much faster than if they were merging.
The
new organization will operate under the Regence name and maintain its
headquarters in Chicago, with key corporate offices also in Portland,
Ore. The agreement calls for creating a combined board of directors and
a single management team. Raymond F. McCaskey, president and CEO of
HCSC, will be named CEO of the new Regence Group.
Each of
the Blues plans will remain independent, company officials say, and
customers should not see any changes in their coverage or benefits.
Provider networks will continue to be maintained locally. "The Regence Group approach has been to combine functions
that are invisible to the customer so that we can operate more
efficiently and invest in enhancements to our service," says Richard L.
Woolworth, chairman and CEO of Regence.
| "I think it would be Pollyanna-ish to say premium prices will come down." |
Robert
Kieckhefer, a spokesman for HCSC, says that combining administrative
functions will make each plan stronger and more efficient. For example,
health insurers now are contending with the daunting process of
implementing new electronic privacy regulations required by the federal
Health Insurance Portability and Accountability Act (HIPAA). "We'll be
spending incredible amounts of money to implement that," Kieckhefer
says. "We would have to do it twice if we had two corporations. Now we
can do it once. We can share some of the solutions, the technological
developments."
Company officials offer no promises to
reduce insurance costs after the affiliation. "I think it would be
Pollyanna-ish to say premium prices will come down," Kieckhefer says.
"It might be able to mitigate the increases we see from inflation in
the health insurance business."
Still,
it remains to be seen how the affiliation will truly unfold. And it's
not clear what will happen if one Blues plan performs poorly
financially. "I don't know at this point how things will shake out,"
Kieckhefer concedes. "Will there be a sharing of money? It's obviously
an issue, but we don't have the answers yet. This is one of the things
we will have to look at."
Insurance
regulators in the six states also will closely observe the affiliation.
By merely affiliating rather than merging, the Blues plans will
sidestep the need for regulatory approval in each of the six states —
such as Illinois, for instance. Even so, insurance officials will be
watching to make sure the move does not hurt consumers — and the Blues
plans want to make sure they have the blessing of each state to move
forward. The Illinois Blues plan is financially stable, says Nan
Nases, a spokesperson for the Illinois Department of Insurance.
Consumer complaints have been about average, with the insurer ranking
17 out of 38 in the number of complaints filed against it by its
customers. "We don't see any problems or any negative impact on
Illinois policyholders as a result of the affiliation," Nases says. The
agreement does not need formal approval from Illinois regulators. Washington is regarded as one of the most heavily
regulated states in the health insurance industry, and insurers
anticipate a keen eye from regulators there. "The issue for us will be
protecting the interests of the consumers," says Barbara Stenson, a
spokesperson for the Washington Department of Insurance. Regence BlueShield of Washington, the state's largest
health insurer, has "huge" reserves, Stenson says. "We're very
concerned about those assets and want to make sure they'll be there for
Washington subscribers, and that certainly seems to be their intent." Texas, too, plans to have its say. But only because the
Illinois Blues agreed to a special provision as part of its acquisition
of the Texas Blues will Texas regulators be able to formally review the
affiliation agreement, says insurance department spokesperson Lee
Jones. The Illinois Blue is not domiciled in Texas but consented to be
subjected to state regulations as if it were, he says.
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