| Mental
illness usually begins early in life: Half of all lifetime mental
illness cases begin by age 14 and three-quarters begin by age 24,
according to the National Institute of Mental Health (NIMH). Anxiety
disorders often begin in late childhood, mood disorders appear in late
adolescence, and substance abuse begins in the early 20s, says NIMH.
Left untreated, one mental illness can become more severe or even lead
to the development of a co-occurring mental illness.
| Approximately
80 percent of children and adolescents with mental illnesses fail to
receive treatment or services for their illnesses. |
The National Alliance on Mental Illness (NAMI)
says, "The state of children’s mental health constitutes a public
health crisis in this country. Currently, approximately 80 percent of
children and adolescents with mental illnesses fail to receive
treatment or services for their illnesses."
Furthermore, suicide is the third leading cause of
death for ages 10 to 24 years, and more than 90 percent of those who
die by suicide have a diagnosable mental disorder, according to the
NIMH.
Getting your health plan to cover
mental illness treatment can be an ordeal. Dr. Barry Herman, a Radnor,
Pa., child and adolescent psychiatrist and former HMO medical director,
and currently Senior Medical Director with Pfizer Inc. Medical
Division, says HMOs reduce their mental health care costs by rationing
treatment, pushing patients out of their networks into community mental
health services and lowering their reimbursements to providers.
In addition, health plans regularly "carve out"
mental health treatment by contracting with a separate company to
provide behaviorial health services to plan members. Magellan Health
Services and ValueOptions, for example, are large contractors for
mental health treatment and other services.
Herman says this can compromise care because health
plans pay these contractors on a "capitated percentage" of the
premiums; that means the contractors are paid a fixed amount per plan
member no matter whether the member ever uses the service or whether
the member needs a lot of service. Herman says this arrangement encourages rationing and cost-shifting.
| "It's very hard for parents to get the appropriate treatment for their children under managed care." |
"It's
very hard for parents to get the appropriate treatment for their
children under managed care," says Herman. "It's a shell game all about
cost-shifting rather than about good patient care. Many diagnoses
specific to children and adolescents, such as attention deficit and
hyperactivity disorder and eating disorders, are excluded from
coverage. These kids fall through the cracks."
Additionally, Herman says it is an abomination that
parents and their children must endure long waits for appointments,
endless pre-authorization requests for mental health care, and claim
denials.
Andrew Sperling, Director of
Legislative Advocacy for NAMI, says carve-out programs have the
potential to provide better care than the health plans would on their
own. He points out that "clinical staff have more experience with
children and adolescents and, by design, their plans monitor quality
and treatment plans and outcomes." Sperling also says paying on a
capitated basis encourages carve-out programs to provide
early-intervention care rather than waiting until a patient has
deteriorated to the point of needing hospitalization.
If your child qualifies for your State Children's Health Insurance Program (SCHIP),
you can receive some mental treatment coverage or your child. However,
Sperling notes that Congress passed the SCHIP law allowing mental
health coverage limits of 75 percent of the "actuarial value" of
medical and surgical coverage. That means, once again, that mental
health coverage gets the short shrift. "And that's not good," says
Sperling.
Parents must become educated consumers in order to
get the mental health care help from HMOs their children need. If your
claim is denied or payment reduced, "appeal everything," says Herman,
and as many times as it takes to secure the appropriate medically
necessary care. If your insurer rebuffs your attempts, and you believe
your plan's terms provide coverage for what you want, initiate an
appeal directly with the insurer. In addition, the best places to take
your complaints are:
- Your state insurance department.
- Your state legislators.
What's needed, above all, is a federal mental
health parity law, says Sperling. Currently, health plans can and do
impose benefit limits on mental health treatment that are below the
limits of regular medical care. Sperling says these "arbitrary limits"
on benefits such as in-patient hospital days and out-patient visits are
barriers to quality care.
Mental health parity laws require that health plans
provide coverage for mental health treatment that's equal to medical
and surgical benefits. Some states have enacted their own mental health
parity laws, but a federal law has yet to be enacted. By March 2008,
the U.S. Senate and House had both passed their own versions of mental
health parity bills. Their final fate is yet to be determined.
List to determine if your health plan provides adequate
mental health care for your child |
- Can you get diagnosis and treatment by a highly trained mental health professional?
- Can you work with any licensed clinician or are you limited by
a list of "preferred providers"? Lists limit your choice of clinician,
especially if your income is limited. (Many patients today cannot find
a clinician with whom they are comfortable because of these limits.
Some can't find anyone at all, as some of these provider lists are
"phantom lists" containing names of clinicians who no longer take new
patients or who should no longer be on the list.)
- If you must use a list of "preferred providers," is there a
sufficient range of clinicians that includes specialists and
subspecialists (e.g., in adolescent and family therapy, in eating
disorders and in addictions)?
- If there is a "list," do you have immediate access to out-of-network clinicians when needed?
- Is "medical necessity" decided by you and your clinician or by
a "case manager" who doesn't know you and never meets you? Who uses the
company's "clinical guidelines" to determine how much of what kind of
treatment you need?
- Can you choose the type of mental health therapy you feel
fits your needs or are you limited to "brief," "symptom-focused," or
"problem-focused" therapies or limited to generic medications?
- Does your plan provide for individual, couples, group and
family therapy; generic and brand-name medications as prescribed by
your clinician; biofeedback; etc.? Are there "fail-first" requirements
or high co-payments for those with serious mental illnesses?
- Can you stay in treatment as long as is needed, as decided by you and your clinician?
- Are hospitalization and day-treatment centers available when you and your clinician believe they are necessary?
- Does your plan provide for separate units or programs for
children, adolescents, the elderly and those with addictions or
disabilities?
- Is your treatment private? Does your plan require only a
diagnosis, dates of treatment and type of treatment to process your
claim, or does your plan "manage" your care by requiring personal
information from your clinician about your symptoms and problems in
order to "authorize" sessions? (Many people decline therapy or feel
they have to pay out of pocket to ensure privacy, making it
unaffordable to many who need privacy for their mental health.)
- Can you remain in treatment with the professionals you like
at the facilities you like when your insurance changes, or when your
job changes?
- Is the behavioral or mental health portion of your insurance
administered by a different company than the rest of the health care
benefits? (Called a "carve-out" program.)
- Are there different benefit limits to mental health care than there are for medical health care?
- Are all psychiatric diagnoses in the DSM and ICD-9 (published
lists of diagnoses accepted by the mental health professions) covered?
- Do you have to get referrals, pre-authorizations, call 800
numbers or go through other gatekeepers or screening mechanisms before
seeing the right mental health professional? (Access should be direct,
with no obstacles to treatment.)
- Does your plan allocate 8 to 10 percent of all health care
expenditures to mental health care? (If not, it is underfunding mental
health care.)
Source: The National Coalition of Mental Health Professionals and Consumers |
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