| In the months after Sept. 11, the
haunting question "What would happen to my family if the worst were to
happen to me?" was asked in countless households across the United
States.
| Stories of how life insurance helped victims renewed the pride life insurance agents have in the products they sell and the industry they represent. |
The
increased uncertainty and the economic downturn that was worsened by
the terrorist attacks may have more Americans thinking about life insurance
and financial planning. According to the MIB Life Index, which tracks
searches for medical records undertaken by insurers after a consumer
applies for life insurance, applications in the fourth quarter of 2001
hit their highest levels since the beginning of 2000. Mirroring the MIB application information, initial sales
figures for life insurance for the fourth quarter of 2001, although not
completely tabulated, are up about 9 to 10 percent, according to LIMRA
International, a financial services marketing and research
organization. A Harris Interactive poll conducted for Northwestern
Mutual Financial Network also reported 8 percent of Americans bought
more disability insurance and 6 percent bought or increased their life
insurance within one month of Sept. 11. LIMRA attributes the uptick in life insurance sales to a
newfound or rediscovered sense of "evangelism" among life insurance
agents and financial planners. After Sept. 11, the stories of how life
insurance helped victims renewed the pride life insurance agents have
in the products they sell and the industry they represent, says Bob
Baranoff, vice president and head of research for LIMRA. They felt that
they were doing well for themselves by doing good deeds in the world,
he says. "The most productive agents are the ones that believe in
their product," says Baranoff. "And there are a lot more of those
people walking around selling life insurance after Sept. 11." This enthusiasm, combined with the financial incentive to
make sales in an otherwise slow year, mixed with some pent up consumer
demand and an America that is more receptive to and aware of life
insurance and financial planning, says Baranoff.
|
Almost twice as many people said they were less likely to talk to a
life insurance agent or financial advisor as those who said they were
more likely to seek out new financial advice. |
Oddly, amid the increased sales, many Americans still claimed they were
less likely to seek out new financial advice or buy life insurance,
according to LIMRA.
According to a telephone survey of
consumer sentiment conducted in November 2001 by LIMRA, almost twice as
many people (19 percent) said they were less likely to talk to a life insurance agent or financial advisor in the aftermath of Sept. 11 as those who said they were more likely
to seek out new financial advice (11 percent). Furthermore, only 8
percent said that they were more likely to actually buy life insurance
after Sept. 11, while 20 percent said that they were less likely to
make a new life insurance purchase.
"Probably
the No. 1 reason that people responded this way was because of the
economy," says Baranoff. "They said they were less willing because they
either didn't know they could afford it or because they felt that their
job was uncertain." The anthrax scare may also have made people say they were
less likely to want to talk to strangers or open unsolicited mail from
an insurance agent, says Baranoff. |