Customer Satisfaction Ratings for 2014

Insure.com Survey Results
Click a company name to learn more:
Company
Overall +
Claims Processing +
 
Customers
Who
Recommend
 
Customer
Service
+
Financial
Strength
Ratings
Kaiser Permanente (141 reviews)
93.4
76%
N/A
Humana (141 reviews)
91.3
69%
A-
BCBS of Florida (112 reviews)
90.4
67%
N/A
UnitedHealthcare (256 reviews)
90.2
62%
A
BCBS of Illinois (123 reviews)
90.1
60%
N/A
Independence BCBS (118 reviews)
89.2
67%
N/A
Highmark BCBS (102 reviews)
89
59%
A
Coventry Health Care (104 reviews)
88.9
68%
A
EmblemHealth (105 reviews)
88.6
70%
B++
88
66%
N/A
BCBS Of Michigan (107 reviews)
87.9
67%
N/A
Aetna (257 reviews)
87.8
58%
A
Cigna (155 reviews)
87.4
56%
A
Horizon BCBS of NJ (102 reviews)
80.6
55%
N/A
WellPoint (112 reviews)
80.1
66%
A
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