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Finding the best homeowners insurance company for your home can be challenging, especially in today’s changing market where rates are increasing and coverage can be harder to find.

To help you narrow the field of home insurance companies, we’ve gathered and analyzed the top home insurers’ rate data, financial stability scores and complaint records. We polled their customers to determine which companies provide the best customer service, claims handling and policy offerings. We also asked respondents if they trust their insurance company, if they plan to renew their current policy and about their experience with their insurer’s website and app.

Based on that data and other important insurance metrics, we rated the best home insurance companies of 2024 and gave each from one to five stars, with five stars being the highest ranking.

According to our analysis, the top home insurer for 2024 is Erie, followed by Amica and Auto-Owners. We also found that some insurance companies shine in particular categories. So, in addition to the top-rated home insurance companies overall, we’ve listed the best companies for cheap rates, ease of service and more.

A list of the top homeowners insurance companies and a review of each is below.

Choosing the best insurance company takes research, and knowing what to look for is important. 

“Your insurance company and its representatives should answer your questions and handle your claims fairly, efficiently and quickly. You can get a feel for whether this is the case by talking to other customers who have used a particular company or agent,” says Mark Friedlander, corporate communications director for industry trade group the Insurance Information Institute. “Your state insurance department will be able to tell you if the insurance company you are considering doing business with had many consumer complaints about its service relative to the number of policies it sold.”

What are the best home insurance companies?

Among the companies surveyed by Insure.com, the top 10 were ranked. The No. 1 home insurance company for 2024 is Erie, followed by Amica and Auto-Owners. All the top companies on this list have pros and cons, and all are good home insurance companies. However, when compared on everything from customer survey results to National Association of Insurance Commissioners (NAIC) complaint data, some came out better than others.

Here are Insure.com’s best homeowners insurance companies for 2024 with their rankings.

Rank Company Overall Ranking Customer Satisfaction Learn More
1 1. Erie Overall rating
4.6
Customer satisfaction rating: 
4.4
2 2. Amica Overall rating
4.6
Customer satisfaction rating: 
4.0
3 3. Auto-Owners Overall rating
4.5
Customer satisfaction rating: 
3.9
4 4. State Farm Overall rating
4.3
Customer satisfaction rating: 
4.2
5 5. Allstate Overall rating
4.2
Customer satisfaction rating: 
4.2
5 5. American Family Overall rating
4.2
Customer satisfaction rating: 
4.1
7 7. Nationwide Overall rating
3.9
Customer satisfaction rating: 
4.1
8 8. Farmers Overall rating
3.8
Customer satisfaction rating: 
3.9
9 9. Travelers Overall rating
3.7
Customer satisfaction rating: 
4.0
10 10. Progressive Overall rating
3.4
Customer satisfaction rating: 
4.1

How we picked Insure.com’s top-rated home insurance companies

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70+

Carriers reviewed
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1,750

Insurance consumers surveyed
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60+

Insurance metrics examined
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34,600

ZIP codes examined

Insure.com, in the fall of 2023, surveyed more than 1,750 people about insurance. The survey was conducted by online market research company Slice MR. Respondents were asked to rank their home insurers.

The editors then selected – based on the number of survey responses – the top companies for further evaluation. 

Insure.com’s editors gathered and analyzed the companies’ rate data, National Association of Insurance Commissioners’ complaint scores, AM Best financial stability grades and more to make their selection of the nation’s best insurance companies. The full methodology for the rankings is found at the bottom of the page.

“You buy insurance to protect you and your family financially and provide peace of mind. Select a company that is likely to be financially sound for many years and can pay its claims. We suggest you check the financial strength ratings of insurers you are considering. An agent can help you obtain reports from third-party financial rating bureaus,” Friedlander says.

USAA is excluded from our overall ranking because it only provides services to members of the military community. Liberty Mutual and Safeco also were omitted from our rankings because they don’t provide pricing information – one of our key rating metrics – to our data partner Quadrant Information Services. Some other familiar names also didn’t make the list because those companies didn’t generate enough survey responses.

Top homeowners insurance companies in specific categories

Insurance companies are all different, and so are homes and their owners. Some companies might be a better choice for a specific need than others. To help you find the company that’s a perfect match, we selected the best companies for certain situations and needs.

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The top-rated home insurance companies of 2024

Here are the best home insurance companies of 2024, ranked one to 10. All of these companies are solid picks for your homeowners insurance needs, but to help you choose we’ve rated them for everything from price to financial stability and surveyed current customers to get their take on where each company shines.

Erie

Erie
Erie
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A+
Learn More

One of the smaller companies on the best home insurance companies list, Erie punches above its weight. It earned the top spot on our list for 2024 with 4.63 out of 5 stars. Erie was the top-rated company in five categories including customer service, with 89% reporting satisfaction, and claims handling at an impressive 92% satisfaction. It comes highly recommended by current customers, 97% of whom plan to renew their coverage.The main downside to Erie is that it isn’t available in all states.

Amica

Amica
Amica
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A+
Learn More

Amica landed in the No. 2 spot with an overall score slightly lower than Erie’s at 4.6 out of 5 stars. Amica has spent many years topping J.D. Power’s home insurance survey, and Insure.com‘s survey of insurance customers found similar results.

Amica’s low rates and low NAIC complaint ratio align with customer opinions of the company. Our survey found that 91% plan to renew their Amica policy. Amica home insurance is offered nationwide with an easy direct-buy approach.

Auto-Owners

Auto-Owners
Auto-Owners
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A++
Learn More

Auto-Owners’ excellent customer service, competitive rates, and wide variety of policy offerings land it in third place, only a fraction of a point behind Amica. The company earned 4.6 out of 5 stars. The Insure.com survey found that 86% of Auto-Owners customers would recommend the company to others, and it matches State Farm’s top AM Best rating of A++.

Home insurance discounts with Auto-Owners are a big part of the company’s appeal, including the auto and home bundling discount. Auto-Owners isn’t available in every state and doesn’t provide quotes online, but those drawbacks don’t keep it from the No. 3 spot.

State Farm

State Farm
State Farm
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A++
Learn More

State Farm is the No. 4 company for home insurance in 2024. It received 4.32 out of 5 stars. In the Insure.com survey, it ranked well for customer satisfaction; 85% of customers said they were satisfied with State Farm’s customer service. State Farm received solid scores in most categories.

State Farm has a long history, is financially stable, and is the biggest home insurance company in the country. It has an AM Best rating of A++, the best possible rating.

Allstate

Allstate
Allstate
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A+
Learn More

One of the biggest names in home insurance, Allstate is a great pick for homeowners, with the second-lowest average rates across all companies surveyed.

Allstate customers do feel they’re in good hands, as 89% of those surveyed said they plan to renew their home insurance with the company and 83% expressed satisfaction with Allstate’s customer service. The company earned 4.24 out of 5 stars in our ranking, tying for 5th place.

American Family

American Family
American Family
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A
Learn More

American Family earned the best score of any insurer for trust, with 89% of customers saying they trust the company. Along with excellent scores for customer service and ease of service, that tied it with Allstate for the 5th place slot.

American Family has a good suite of discounts for home insurance and a solid financial rating from AM Best. Its rates are slightly higher than some competitors but are still below the national average.

Nationwide

Nationwide
Nationwide
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A
Learn More

Landing in the No. 7 spot on the best home insurance companies list is Nationwide, which offers various coverage options beyond home insurance, making it a good place to bundle. Its auto and home bundling discount is one of the bigger ones, at 22%, which might make up for the company’s higher rates. The company received 3.9 out of 5 stars.

Nationwide customers recommend the company at a rate of 90%, and 92% of those surveyed plan to renew their policy.

Farmers

Farmers
Farmers
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A
Learn More

Farmers landed at No. 8 on the best insurance companies list for 2024 with generally good scores across the board. Our survey found that 82% of customers would recommend the company and 87% plan to renew.

Although Farmers rates are above average, the company has a good list of discounts and offers a 15% auto and home bundling discount. That means there are plenty of ways to save.

Travelers

Travelers
Travelers
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A++
Learn More

Travelers is highly recommended by current customers, and 90% of those surveyed said they’d recommend it to others for home insurance. It earned 3.73 out of 5 stars. Customers are satisfied with the ease of service and policy offerings and scored the company generally well, although it scored in the second half of our results for claims handling.

Travelers earned AM Best’s top A++ rating for financial stability, which means the company is on solid financial ground.

Progressive

Progressive
Progressive
Average Premium
Customer Satisfaction
NAIC
AM Best Rating
A+
Learn More

Progressive slid into the No. 10 spot on our list with an overall score of 3.43 out of 5. It scored especially well for policy offerings.

The vast majority of Progressive customers – 93% – said in our survey that they’d recommend the company. However, rates are above average, so asking about discounts is important.

The top home insurance companies for price, customer service, and more

Whether you are on a tight budget or price matters less to you than excellent customer service, the right insurance company for you is out there. To help you find it, we have gathered the data and listed the best insurance companies for price, policy offerings, ease of service, customer satisfaction, and more.

Best home insurance companies for cheap rates

There’s no way around it: price matters. Home insurance rates are increasing nationwide, but prices vary quite a bit by company. Of the companies we ranked, Amica had the lowest rates. Allstate was a close second, followed by Auto-Owners.

Insurance company Average annual rate
Amica $2,000
Allstate $2,098
Auto-Owners $2,160

Below is a look at the annual rates for all the top 10 companies in our ranking

Company Annual Premium
Allstate $2,098
American Family $2,504
Amica $2,000
Auto-Owners $2,160
Erie $2,183
Farmers $3,194
Nationwide $2,746
Progressive $3,193
State Farm $2,169
Travelers $3,701

Best home insurance companies for customer satisfaction

Our No. 1 overall winner, Erie, was the top pick for customer satisfaction, one of many top scores that propelled it to the first-place slot.

Insurance company Percent of customers who said they were great
Erie 89%
State Farm 85%
American Family 84%

Best home insurance companies for customer ease of service

No one wants a hassle when dealing with an insurance company, so it’s important to make sure your insurer makes it easy to access things like policy documents and to get service when you need it.

American Family took the top spot for ease of service, followed by State Farm and Erie. The scores for these three companies were very close, and many other companies were not far behind, either.

Insurance company Percent of customers who said they were great
American Family 89%
State Farm 87%
Erie 84%

Best home insurance companies for policy offerings

Getting the coverage you need from your insurance company makes shopping easier. We asked customers to rate their insurer for policy offerings, and Erie took the top spot. American Family was in second place, and State Farm tied with Progressive for the third place spot.

Insurance company Percent of customers who said they were great
Erie 86%
American Family 84%
State Farm, Progressive 82%

Many people choose an insurance company based on recommendations, so we asked our survey respondents how likely they are to recommend their company. Most companies fared well.

Erie is the company most likely to be recommended, followed by Progressive and American Family.

Insurance company Percent of customers who said they were great
Erie 95%
Progressive 93%
American Family 91%

Most trustworthy home insurance company

Trust is a vital but difficult area for an insurance company. Our survey found trust to be a weak spot for many home insurance companies, but a few stood out.

With 89% of respondents saying they trust the company, American Family won this category with ease. State Farm was the only other company above 80%.

Insurance company Percent of customers who said they were great
American Family 89%
State Farm 83%
Erie 78%

Best home insurance provider for renewals

There may be no greater vote of confidence than to stick with a company. We asked the survey respondents if they planned to renew with their current home insurer, and most said they will.

Our No. 1 company, Erie, again took the top spot here, with 97% of customers planning to renew.

At 94%, Progressive and State Farm tied for second place and Nationwide took third at 92%

Insurance company Percent of customers who said they were great
Erie 97%
Progressive, State Farm 94%
Nationwide 92%


Notable home insurance companies

Some companies were not included in the overall rankings for several reasons.

Some did not have enough responses in the survey to be fairly compared with the other companies. These include Hippo and The Hartford.

Liberty Mutual and Safeco, a subsidiary, do not provide rates to our source, Quadrant. Without rate information, we could not rank them against the other companies either for price or in the overall star ratings.

Finally, USAA scored well in our survey but only provides coverage to military members, veterans and their families. As the company is not open to everyone, it was not ranked against companies that are open to all customers.

How much home insurance do you need?

Choosing the right home insurance coverage depends on a few very basic factors. The first and most important is the replacement cost value of your home.

A standard home insurance policy covers the dwelling (the house and any attached structures) for replacement cost; that’s what it would cost to rebuild it from the ground up. This is the most important coverage on your policy. Other coverages, such as other structures and personal property, are a percentage of that amount.

So, you need to calculate the replacement cost of your home and make sure the dwelling coverage is enough.

You will also need to consider liability coverage. Standard homeowners insurance comes with $100,000, but experts recommend you increase it to $300,000. 

Finally, you will choose a deductible, which will affect how much you pay in premiums and be your out-of-pocket responsibility in a claim.

Speak to an insurance expert to help you choose these coverages.

How to shop for home insurance and find an insurance company that’s right for you

A lot of people start with price when shopping for insurance, but there are a few other things to keep in mind.

  • Decide how much coverage you need. Determining your specific needs will help you narrow down the carriers you should consider as well as the different coverages you may need to carry.
  • Research insurance companies. Consider both national insurers (ones that operate in all states) as well as regional insurance companies that write policies in your state. Look for insurers that offer the coverages and services you would use. Check each company’s reputation as you add them to your list of possible insurers, looking at financial stability and customer satisfaction.
  • Request quotes. Be sure that all of your quotes are for the same coverage level and have the same deductible so you can make a fair comparison.

As you consider home insurance companies, it’s worth getting quotes for your auto insurance as well to see if bundling your insurance is the right choice.

“Typically, when you purchase two or more products from the same insurer – such as home and auto – you will reap significant savings on both policies. You should also find out what other discounts you may qualify for when shopping for coverage. Discounts can substantially reduce the cost of your policy,” Friedlander says.

How much does home insurance cost in each state?

Rates vary greatly from state to state. Oklahoma, Kansas and Nebraska have the most expensive rates, while Hawaii, Vermont and New Hampshire have the cheapest.

The table below has rates for every state. These are the insurance premiums, as of 2023, to cover a home with $300,000 in dwelling coverage, a $1,000 property deductible (with no separate hurricane deductible/coverage) and $300,000 in personal liability coverage.

State Average annual premium Average monthly premium
Alabama $2,997 $250
Alaska $1,708 $142
Arizona $2,490 $208
Arkansas $3,958 $330
California $1,405 $117
Colorado $4,099 $342
Connecticut $2,314 $193
Delaware $1,366 $114
District of Columbia $1,355 $113
Florida $2,456 $205
Georgia $2,551 $213
Hawaii $613 $51
Idaho $1,961 $163
Illinois $3,062 $255
Indiana $2,991 $249
Iowa $2,654 $221
Kansas $4,843 $404
Kentucky $3,326 $277
Louisiana $2,775 $231
Maine $1,433 $119
Maryland $1,810 $151
Massachusetts $1,736 $145
Michigan $2,411 $201
Minnesota $2,420 $202
Mississippi $3,541 $295
Missouri $3,543 $295
Montana $3,289 $274
Nebraska $4,800 $400
Nevada $1,467 $122
New Hampshire $1,294 $108
New Jersey $1,489 $124
New Mexico $2,647 $221
New York $1,855 $155
North Carolina $2,920 $243
North Dakota $3,304 $275
Ohio $2,160 $180
Oklahoma $5,858 $488
Oregon $1,755 $146
Pennsylvania $1,868 $156
Rhode Island $1,834 $153
South Carolina $2,718 $226
South Dakota $3,390 $283
Tennessee $3,060 $255
Texas $4,583 $382
Utah $1,802 $150
Vermont $1,263 $105
Virginia $2,277 $190
Washington $1,612 $134
West Virginia $1,911 $159
Wisconsin $1,662 $138
Wyoming $1,897 $158

Final thoughts on the best home insurance companies

The best insurance company for your home will depend on personal factors, including how you prefer to shop for insurance and whether price matters above all else or if you’re happy to pay more for a company’s solid reputation.

The good news is that it’s easier than ever to gather information about homeowners insurance companies and compare rates. Because rates differ so much from place to place, the company that’s cheapest for one person may not be the most affordable choice for you.

The best insurance companies for 2024 are a great place to start because we have done all the research for you, but it’s always important to gather your own quotes and consider your choices carefully. After all, you want the best insurance company for your needs, and that’s a personal choice.

Methodology

Insure.com in the fall of 2023 surveyed more than 1,750 insurance consumers (1,151 people with home insurance). The survey was conducted by online market research company Slice MR.

Respondents were asked to name their home insurer and then grade it in the following categories: customer satisfaction, ease of service, claims satisfaction and policy offerings. The percentage of respondents who said they were satisfied or very satisfied with their insurer is presented in the results.

Respondents were then asked to pick their insurer’s top three attributes out of more than a dozen presented – including digital experience, discounts best for auto/home bundling and best for discounts. The number of responses for each attribute were totaled before dividing by the number of each company’s customers who responded to that survey question to create a percentage.

Respondents were then asked if they would recommend their home insurer to someone else and if they planned to renew their policies. The percentage who said yes is presented in the results.

Finally, respondents were given the statement “I trust my insurance company” and asked if they strongly agreed, agreed, disagreed or strongly disagreed with the statement. The percentage of those who said they agreed or strongly agreed is presented in the results.

The editors compiled the survey results and then selected – based on the number of survey responses – the top companies for further evaluation.

They then collected AM Best data, which measure financial strength, and National Association of Insurance Commissioners’ complaint data, which ranks a company by the number of customer complaints it receives. The Insure.com team identified the NAIC company code or codes that were the primary underwriting companies for each carrier and line of business using total annual premiums. The associated NAIC complaint index score was used in the calculations. If more than one underwriting company was identified for a line, the editors used a weighted average of the NAIC complaint index scores.

They also collected insurance rate data from Quadrant Information Services.

With the help of Prof. David Marlett, Ph.D., Managing Director of the Brantley Risk and Insurance Center at Appalachian State University, the editors created a rating system to determine which insurance companies were best in each sector. For home insurers, we took the following and gave each a weight.

  • Survey: 40% of the total score (10% customer satisfaction, 10% recommended, 10% renewal rate and 10% claims handling)
  • AM Best: 25% of total score
  • Annual premium: 20% of total score
  • NAIC: 15% of total score

Each insurer was awarded between half a star and 5 stars. No company in the ranking received less than half a star in any category, and 5 stars was the most any insurer could receive.

author image
Leslie Kasperowicz
Managing Editor

 
  

Leslie Kasperowicz is an insurance educator and content creation professional with nearly two decades of experience first directly in the insurance industry at Farmers Insurance and then as a writer, researcher, and educator for insurance shoppers writing for sites like ExpertInsuranceReviews.com and InsuranceHotline.com and managing content, now at Insurance.com.