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Customer Satisfaction Ratings for 2014

Insure.com Survey Results
Click a company name to learn more:
Company
Overall +
Claims Processing +
 
Customers
Who
Recommend
 
Customer
Service
+
Financial
Strength
Ratings
USAA (112 reviews)
95
87%
A++
State Farm (483 reviews)
92.6
77%
A++
Farmers (175 reviews)
92.2
76%
A
Liberty Mutual (152 reviews)
92.1
71%
A
Nationwide (129 reviews)
91.4
75%
A+
The Hartford (101 reviews)
91.1
72%
A
Allstate (411 reviews)
90.8
77%
A+
MetLife (106 reviews)
89.6
71%
A
Travelers (127 reviews)
89.3
59%
A++
AIG (100 reviews)
88.9
77%
A
Erie Insurance Group (102 reviews)
88.4
80%
A+
American Family (110 reviews)
85.3
67%
A
Auto-Owners Insurance (100 reviews)
83.9
72%
A++
82.3
62%
N/A
Chubb (100 reviews)
75.3
84%
A++
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