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"Show me the
money" is what you might say when an insurer pays to repair your car
after an accident. After all, the insurer owes you the cash. However,
the company may write you a check and tell you to "share the money."
Who receives the claim-payment check often depends on who caused the
accident.
If
you cause an accident and have collision insurance, your insurer will
pick up the repair bill after you've paid your deductible. This is
known as a first-party claim situation. In first-party claims, your insurance company
has the right to pay whomever it deems necessary to settle your loss,
subject to state insurance regulations. For instance, if you own your
car, your insurer might issue a check made out to you and the body shop
you've chosen to repair your car. However, some states, such as
Massachusetts, have instituted a "direct payment plan" under which the
claim is paid directly to you and you can then use those funds to pay
for work done at the repair shop of your choice.
Your insurer may issue a check made out to you and the body shop.
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Practices
vary by insurance company and state. Some insurers will make the check
out to the repair shop and you. That's intended to cut down on fraud
and guarantees the repair of your car.
In
first-party claim situations, you can't object to the repair shop being
named on the insurance check if you've agreed to those terms within
your car insurance policy.
Also,
you might never see a check from the insurance company if you choose to
have your car fixed at one of the insurer's recommended or preferred
repair shops. Insurers have special relationships with these repair
facilities, which may allow for direct payment from the insurer to the
repair shop.
Car
leases and loans can throw an extra wrinkle into the first-party
claims-paying process because your insurer will likely issue a check
made out to you and your leaseholder or lienholder. That means you have
to go to the bank or, even worse, mail your check to the financial
institution for its signature. There's no telling how long that can
hold up the return of your fixed vehicle, but count on doing some extra
legwork.
When a lienholder's name is
included on the check, it creates the burden of having the lienholder
examine the vehicle in order to get the check endorsed. It can take
weeks to get the check endorsed.
Typically,
you have to bring the vehicle to a dealership and get it to sign a
statement that the vehicle has been repaired. You must then mail the
repair shop's bill, pictures of your repaired vehicle and the check to
the lienholder or leaseholder. The bank or lender will then endorse the
check, send it back and you can pay for your repair.
If
your lender is a local bank, you'll probably need to have a bank
officer examine your car so they can make sure it was repaired. This
process can be time-consuming. It might not hold up your vehicle's repair;
but it may delay the delivery of your repaired vehicle. A body shop can
repair your vehicle but it generally won't return it to you until the
bill has been paid. If your car is totaled, the insurer again has the
option of making the check out to you alone, or to you and your
creditor.
If
someone else smashes into your car and his or her insurance company is
paying for the repairs, you are a third-party claimant. This is
typically less of a hassle than first-party claims because you have no
obligation to that insurance company. The insurer can't dictate to whom
it pays the money because it doesn't have a policy contract with you.
In most third-party claims, insurers pay the claimant directly.
If
your vehicle has been totaled in a third-party claim situation, the
at-fault party's insurance company will likely pay only you. Of course,
if you have a lease or a loan, it's your responsibility to make sure
your creditors get the money you owe them.
Knowing the
claims-paying process can help expedite your repair and cut down on
surprises. And, if you have a car lease or loan and make a first-party
claim, you might do well to make an appointment ahead of time with a
dealership or your bank for the inspection of your fixed car. That way,
you can put the accident behind you, give the body shop its money, and
get your car back.
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