Allstate Home Insurance Ratings

   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(497 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 10, 2016

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Reason for buying from Allstate
Customers of Allstate originally decided to purchase from the company for these reasons:
24%The insurer offered the best price.
24%The insurer was recommended by a friend.
14%Was the company their parents had.
10%The insurer's reputation.
9%Saw a commercial.
6%Other reason.
3%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 45%
  • 22%
  • 3%
  • 0%

Would you renew?
  • yes
  • no
  • 85%
  • 15%

About Allstate

Allstate home insurance received an overall score of 4 stars in our annual best home insurance companies survey. Allstate Insurance received 4.5 stars in customer service.  An impressive 85 percent of customers said they would renew with Allstate. Not shabby for the 2nd-largest home insurance company in the nation, whose slogan is “You’re in good hands with Allstate.”

More than just a brand of tire

Allstate Insurance Company started at a time when people needed both insurance and reassurance: in the midst of the Great Depression. It was 1931 when Robert E. Wood, a retired U.S. Army Brigadier General and the Sears, Roebuck & Co. president and board chairman, started an auto insurance company. Allstate was named after Sears' then-popular brand of tires, Allstate.

It's been a pretty smooth ride ever since. Allstate serves more than 16 million households across the nation, providing a wealth of insurance coverage, especially focusing on auto, life and homeowner's insurance.

Types of homeowners coverage

  • Home structure
  • Flood insurance
  • Guest medical insurance
  • Liability insurance
  • Personal property


Allstate homeowners programs

  • Claim RateGuard -- When you add this feature, your premium won't go up if you file a claim.
  • Claim-Free Rewards --  If you switch to Allstate with no claims on your record, you'll get a discount.
  • Claim-Free Bonus -- If you add this feature, you'll get bonus savings every year you don't make a claim.

Additional policies offered

  • Auto
  • Life
  • Umbrella
  • Boat
  • Motorhome
  • Snowmobile
  • ATV
  • Pet insurance
  • Special event insurance
  • Landlord insurance

Consider Allstate for bundling and concerns about rising premiums

The more insurance you get with Allstate, the more you can save. In fact, when you have both auto and home insurance through Allstate, you can save up to 25 percent off your auto premiums and up to 35 percent off your home premiums.

Allstate will also let you purchase extra features that will help keep your premiums low if you end up filing a claim. For instance, they have "Claim RateGuard," which means if you have to file a claim, your rates won't go up. Considering insurance premiums can easily go up 15 to 25 percent after filing, it may give you peace of mind to get Claim RateGuard. And that's what Allstate and all insurers are trying to give consumers – peace of mind.

Contact information

Corporate Headquarters
Allstate Insurance Company
2775 Sanders Rd Ste F8
Northbrook, IL 60062
Telephone: (847) 402-5000