Allstate Home Insurance Ratings

   Effective Date: February 12, 2015

Twenty-four percent of the Allstate home insurance customers we surveyed say they chose Allstate because of it offering the best price. Another 24 percent purchased with Allstate on the recommendation of a friend.  Thirty percent of customers say they have already recommended the insurer to a friend or family member.

Customer Satisfaction Ratings

(497 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    February 12, 2015

Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you

Reason for buying from Allstate
Customers of Allstate originally decided to purchase from the company for these reasons:
24%The insurer offered the best price.
24%The insurer was recommended by a friend.
14%Was the company their parents had.
10%The insurer's reputation.
9%Saw a commercial.
6%Other reason.
3%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 45%
  • 22%
  • 3%
  • 0%

Would you renew?
  • yes
  • no
  • 85%
  • 15%

About Allstate

Allstate home insurance received an overall score of 4 stars in our annual best home insurance companies survey. Allstate Insurance received 4.5 stars in customer service.  An impressive 85 percent of customers said they would renew with Allstate. Not shabby for the 2nd-largest home insurance company in the nation, whose slogan is “You’re in good hands with Allstate.”

Allstate has been a trusted insurance provider since 1931, when it was founded as part of Sears, Roebuck and Co. Today, Allstate Insurance Company is the largest publicly held personal lines insurer in the United States. It sells 13 major lines of insurance such as home, auto and flood insurance. Allstate provides insurance to more than 17 million households and is headquartered in Northbrook, Illinois.

In order to provide policyholders with a strong sense of security, Allstate provides a variety of coverage options through its homeowner insurance policies. These options include:

  • Flood insurance - provides coverage for all damages caused by floods
  • Home structure - covers damage to the structure of the home including damage caused by fire, smoke, lightening, wind, hail, and vandalism
  • Guest medical insurance - coverage that pays for medical costs if someone is injured at the insured's home
  • Liability insurance - protects insured against financial uncertainty arising from injury or property damage that they or their family may have caused
  • Personal property - covers loss of possessions within the home

Contact Allstate at:

Allstate Insurance Company
2775 Sanders Rd Ste F8
Northbrook, IL 60062
Telephone: (847) 402-5000

Sources: "Allstate", Allstate Web site, 2009; "Allstate", Wikipedia, June 26, 2009; "Homeowners Insurance Basics," Allstate Web site, 2009