Allstate Home Insurance Ratings

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Customer Satisfaction Ratings

Product

Overall +

Claims
Processing +

Customer
Service +

Value
For Price +

HOME

84.67

Additional Factors:

% of Customers Who Would
Recommend This Company to a Friend

69%

% of Customers
Who Plan to Renew

86%

Financial
Strength
Ratings

A+ January 26, 2012

Methodology

A.M. Best Disclaimer & Ratings Definitions

Customer Reviews

It is affordable with a combined policy on auto and home and is easy to file a claim.
The customer service and the rates are really good. The best I could find.
Great company.
Fair and just.
The individual agents are mostly great but it can be difficult to get detailed information.
Friendly.
Unpredictable.
I have had no problems with this company and would suggest they are easy to deal with.
Exceptional inusrance company,
Claims paid ASAP.
Good customer service.
They honored my claims in the past.
Good price.
Competent.
They offered free rental insurance as long as we maintained our auto insurance with them.
Great service for the price.
This is the only company that insures modular homes in our area.
They have the best price.
They are a very stable company.
It's a great company that values their clients.
Top customer service.

Reason for buying from Allstate

Customers of Allstate originally decided to purchase from the company for these reasons:

9% Saw a commercial.
22% The insurer's reputation.
34% Ther insurer offered the best price.
14% The insurer was recommended by a friend.
13% Was the company their parents had.
18% Other reason.

Would you recommend this company?

already have
yes
not sure
probably not
no

Would you renew?

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