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Allstate Home Insurance Ratings

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Customer Satisfaction Ratings

(411 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
90.80
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
77%
% of Customers
Who Plan to Renew
92%
Financial
Strength
Ratings

A+    January 31, 2014


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Reason for buying from Allstate
Customers of Allstate originally decided to purchase from the company for these reasons:
19% Saw a commercial.
25% The insurer's reputation.
21% The insurer offered the best price.
14% The insurer was recommended by a friend.
8% Was the company their parents had.
2% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 47%
  • 19%
  • 2%
  • 1%

Would you renew?
  • yes
  • no
  • 92%
  • 8%




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