Allstate Home Insurance Ratings

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Customer Satisfaction Ratings


 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
84.67
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
69%
% of Customers
Who Plan to Renew
86%
Financial
Strength
Ratings

A+    January 26, 2012


Customer Reviews

  • It is affordable with a combined policy on auto and home and is easy to file a claim.
  • The customer service and the rates are really good. The best I could find.
  • Great company.
  • Fair and just.
  • The individual agents are mostly great but it can be difficult to get detailed information.
  • Friendly.
  • Unpredictable.
  • I have had no problems with this company and would suggest they are easy to deal with.
  • Exceptional inusrance company,
  • Claims paid ASAP.
  • Good customer service.
  • They honored my claims in the past.
  • Good price.
  • Competent.
  • They offered free rental insurance as long as we maintained our auto insurance with them.
  • Great service for the price.
  • This is the only company that insures modular homes in our area.
  • They have the best price.
  • They are a very stable company.
  • It's a great company that values their clients.
  • Top customer service.



Reason for buying from Allstate
Customers of Allstate originally decided to purchase from the company for these reasons:
9% Saw a commercial.
22% The insurer's reputation.
34% Ther insurer offered the best price.
14% The insurer was recommended by a friend.
13% Was the company their parents had.
18% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 23%
  • 46%
  • 28%
  • 4%
  • 0%

Would you renew?
  • yes
  • no
  • 86%
  • 14%





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