Ameriprise Financial
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This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customers were asked to rate their
satisfaction with the company’s customer service.
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Recommend This Company to
a Friend
% of Customers
Who Plan to Renew
Insure.com surveyed more than 4,500 insurance customers nationwide between February and August 2011 for customer satisfaction ratings and reviews. The survey was not open to the general public. Consumers answered questions about their levels of satisfaction with their insurers, and each answer was assigned a point value. Points were then averaged and totaled for each company. The written customer reviews did not impact scores.
We collected data for 20 large companies by market share in each category (19 in health), so not all large companies are represented in the study. The companies for which we collected data were then ranked. The top three companies in each category earned Insure.com’s “People’s Choice Award.”
Insure.com makes reviews freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insure.com. Insure.com expressly disclaims any and all liability in connection with the content of any reviews.
- already have
- yes
- not sure
- probably not
- no
- 45%
- 30%
- 10%
- 3%
- 12%
- Ameriprise has made good suggestions on other parts of my portfolio, so I tend to trust them. The rates could be lower, but I believe I am getting the best rates for my situation. - Washington
- We had a series of four different "advisors" in three years. Each time we got a new advisor it was like starting back at square one and were constantly being "sold" the newest thing. - California
- The agent is wonderful and is always available to answer questions. When she does not know the answer she always finds out and get right back to us. - Massachusetts
- Good value for cost. - Washington
- I think the price I pay is fair. - Virginia
- Located in town and have a great relationship. Never have had any issues. - Maine
- I am completely satisfied with the service and value. - California
- They are always available and answer any questions. They offer choices and suggestions to keep cost manageable. - New Hampshire
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