Ameriprise Financial Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
60%
% of Customers
Who Plan to Renew
Who Plan to Renew
N/A
Financial
Strength
Ratings
Strength
Ratings
A
August 30, 2011
Customer Reviews
- Easy access by phone or internet.
- No follow-up. Agents just want a sale do not care.
- Insurer is responsive, easy to work with and accomodating.
- Good prices and good service.
- They are reliable and get the job done.
- This is a trustworthy company.
Reason for buying from Ameriprise Financial
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 22%
- 38%
- 27%
- 11%
- 2%
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