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Auto-Owners Insurance Home Insurance Ratings
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Auto-Owners Insurance
A++
   Effective Date: March 20, 2015

Auto-Owners' best score in our survey was in customer service, where customers gave it 4.5 stars. Auto-Owners offers “No Problem” claims service, which promises claims will be handled by a local claims office.

Customer Satisfaction Ratings

(100 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
83.9
% Who Would
Recommend to
a Friend
72%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

A++    March 20, 2015


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Reason for buying from Auto-Owners Insurance
Customers of Auto-Owners Insurance originally decided to purchase from the company for these reasons:
8% Saw a commercial.
16% The insurer's reputation.
26% The insurer offered the best price.
22% The insurer was recommended by a friend.
9% Was the company their parents had.
7% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 25%
  • 47%
  • 23%
  • 3%
  • 2%

Would you renew?
  • yes
  • no
  • 91%
  • 9%




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