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BCBS of Florida Health Insurance Ratings

X
BCBS of Florida
A+
   Effective Date: June 06, 2016
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Customer Satisfaction Ratings

(120 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
93.1
% Who Would
Recommend to
a Friend
86%
% Who Plan
to Renew
85%
Financial
Strength
Ratings

A+    June 06, 2016


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Reason for buying from BCBS of Florida
Customers of BCBS of Florida originally decided to purchase from the company for these reasons:
30%The insurer offered the best price.
23%Plan offered through their employer.
13%The insurer's reputation.
11%The insurer was recommended by a friend.
9%Was the company their parents had.
9%Saw a commercial.
3%Ease of use.
1%Other reason.
1%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 45%
  • 41%
  • 12%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 85%
  • 15%



About BCBS of Florida

Best Health Insurance Companies 2017

Blue Cross and Blue Shield of Florida, also known as Florida Blue, garnered an overall customer service score of 93.1, earning the top spot in our in our annual best health insurance companies survey. The state-specific insurer received an exceptionally high 4.75 stars in customer service, claims processing and value for price. A large majority of surveyed customers, 85 percent, say they plan to renew, and remaining consistent, 86 percent say they would recommend Florida Blue.

Florida Blue is the oldest and largest health plan in Florida offering Floridians family or individual heath, vision and dental plans, as well as Medicare plans and coverage plans for businesses.

The Florida Blue Foundation is a philanthropic affiliate of Florida Blue and gives funds toward community-based solutions in areas of critical issues challenging health care systems today. 

Contact information

Corporate headquarters

4800 Deerwood Campus Pkwy.
Jacksonville, FL, 32246

Member services: (800)352-2583