About BCBS of Florida
Blue Cross and Blue Shield of Florida, also known as BCBS Florida or Florida Blue, garnered an overall customer service score of 84.4 in our annual best health insurance companies survey. This places it third highest in the survey and earned it one of our “People’s Choice” awards. The highest scores came in the claims processing category, where it received 5 stars. A majority of surveyed customers, 93 percent, say they plan to renew. Florida Blue is the oldest and largest health plan in Florida.