BCBS of Florida Health Insurance Ratings

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Customer Satisfaction Ratings


 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
81.01
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
60%
% of Customers
Who Plan to Renew
95%
Financial
Strength
Ratings

N/A


Customer Reviews

  • The company has always been reliable in responding in a timely and professional way. I get the feeling that my membership is truly appreciated.
  • Good service and reasonable prices.
  • Affordable and helpful.
  • They will not approve test requested by my Doctors.
  • Good coverage provided by my employer but would recomend company to others thinking about insurance.
  • Exceptional value and claims services.
  • They have been very helpful.
  • It's good if you get a good enough plan.
  • You can't go wrong with blue cross.
  • Good coverage and widely accepted.
  • Items not covered are not always clear
  • It pays without any hassles.
  • They have been the best company I have ever gone with. They care about you -- something that I can not say about other insurance companies out there.
  • About as competitive as most other health insurers, but I really like them and have been with them for some time.



Reason for buying from BCBS of Florida
Customers of BCBS of Florida originally decided to purchase from the company for these reasons:
9% Saw a commercial.
15% The insurer's reputation.
12% Ther insurer offered the best price.
11% The insurer was recommended by a friend.
43% Is the health plan my employer offers.
9% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 31%
  • 29%
  • 38%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 95%
  • 5%





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