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BCBS of Florida Health Insurance Ratings

X
BCBS of Florida
A+
   Effective Date: November 20, 2015

Blue Cross and Blue Shield of Florida, also known as Florida Blue, snagged third pace in our best health insurance companies survey.  It scored its highest mark in claims processing, with five stars. Florida Blue is the oldest and largest health plan in Florida.

100

Customer Satisfaction Ratings

(123 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
84.1
% Who Would
Recommend to
a Friend
75%
% Who Plan
to Renew
93%
Financial
Strength
Ratings

A+    November 20, 2015


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Reason for buying from BCBS of Florida
Customers of BCBS of Florida originally decided to purchase from the company for these reasons:
46%Plan offered through their employer.
29%The insurer offered the best price.
17%The insurer's reputation.
4%Other reason.
4%The insurer was recommended by a friend.
0%Saw a commercial.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 28%
  • 47%
  • 23%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 93%
  • 7%



About BCBS of Florida

Blue Cross and Blue Shield of Florida, also known as BCBS Florida or Florida Blue, garnered an overall customer service score of 84.4 in our annual best health insurance companies survey.  This places it third highest in the survey and earned it one of our “People’s Choice” awards.  The highest scores came in the claims processing category, where it received 5 stars.  A majority of surveyed customers, 93 percent, say they plan to renew. Florida Blue is the oldest and largest health plan in Florida.