BCBS of Illinois Health Insurance Ratings

BCBS of Illinois
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(133 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 10, 2016

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Reason for buying from BCBS of Illinois
Customers of BCBS of Illinois originally decided to purchase from the company for these reasons:
44%Saw a commercial.
33%Plan offered through their employer.
10%The insurer's reputation.
7%The insurer offered the best price.
4%Other reason.
2%The insurer was recommended by a friend.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 23%
  • 42%
  • 29%
  • 6%
  • 0%

Would you renew?
  • yes
  • no
  • 91%
  • 9%

About BCBS of Illinois

Blue Cross and Blue Shield of Illinois health insurance, also known as BCBS of Illinois, did well in our survey of best health insurance companies. It obtained its highest scores in claims processing and customer service, garnering it 4.5 in both areas.  A majority of customers surveyed, 91 percent, say they plan to renew with BCBS of Illinois.

Dedicated to building a healthy community

The member-owned insurer began in 1936 and has grown to become the largest and most experienced health insurance company in Illinois with more than 8.1 million customers.  

BCBS of Illinois offers various coverage levers of the following plans for families and individuals:

  • Blue Choice Preferred PPO
  • Blue Precision HMO
  • Blue Care direct HMO
  • Catastrophic
  • Medicare

Blue Cross and Blue Shield of Illinois’ mobile app lets members check claims information and sign up to receive reminders to check blood sugar or take medication, among other features.

BCBS of Illinois participates in grant programs identifying solutions to support its “Healthy Kids, Healthy Families” initiative as well as running Care Van, a community outreach program

Contact Information

Corporate headquarters

Blue Cross and Blue Shield of Illinois
300 East Randolph Street
Chicago, Illinois 60601

Member Services: (800) 538-8833