About BCBS of Illinois
Blue Cross and Blue Shield of Illinois health insurance, also known as BCBS of Illinois, did well in our survey of best health insurance companies. It obtained its highest scores in claims processing and customer service, garnering it 4.5 in both areas. A majority of customers surveyed, 91 percent, say they plan to renew with BCBS of Illinois.
The insurer is customer-owned and is based in Chicago. Blue Cross and Blue Shield of Illinois’ mobile app lets members check claims information and sign up to receive reminders to check blood sugar or take medication, among other features.