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BCBS of Illinois Health Insurance Ratings
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BCBS of Illinois
Blue Cross and Blue Shield of Illinois scored well in most of our measurements, with its highest score in claims processing. The insurer is customer-owned and is based in Chicago.

Customer Satisfaction Ratings

(123 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
90.1
% Who Would
Recommend to
a Friend
60%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

N/A


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Reason for buying from BCBS of Illinois
Customers of BCBS of Illinois originally decided to purchase from the company for these reasons:
7% Saw a commercial.
13% The insurer's reputation.
15% The insurer offered the best price.
3% The insurer was recommended by a friend.
57% Is the health plan my employer offers.
6% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 13%
  • 47%
  • 35%
  • 2%
  • 2%

Would you renew?
  • yes
  • no
  • 91%
  • 9%




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