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BCBS Of Michigan Health Insurance Ratings

X
BCBS Of Michigan
A-
   Effective Date: November 20, 2015

Blue Cross Blue Shield of Michigan came in second in our best health insurance companies survey.  BCBS Michigan earned five stars in customer service and 4.5 stars overall. Slightly less than a quarter of customers say they had already recommended Blue Cross Blue Shield of Michigan to someone else. A remarkable 94 percent of customers surveyed say they plan to renew with BCBS Michigan.

100

Customer Satisfaction Ratings

(110 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
86.8
% Who Would
Recommend to
a Friend
75%
% Who Plan
to Renew
94%
Financial
Strength
Ratings

A-    November 20, 2015


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Reason for buying from BCBS Of Michigan
Customers of BCBS Of Michigan originally decided to purchase from the company for these reasons:
56%Plan offered through their employer.
16%The insurer's reputation.
11%The insurer offered the best price.
10%Saw a commercial.
4%The insurer was recommended by a friend.
3%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 24%
  • 51%
  • 23%
  • 3%
  • 0%

Would you renew?
  • yes
  • no
  • 94%
  • 6%



About BCBS Of Michigan

Blue Cross Blue Shield of Michigan health insurance received ratings high enough by customers to obtain 5 stars in customer service and snag second place in our survey of the best health insurance companies. It also earned our "People's Choice" award.  A majority, 94%, of surveyed policyholders with BCBS of Michigan said they plan to renew their policy. BCBS of Michigan is a non-profit mutual company and is the largest health insurance company in Michigan with corporate headquarters located in Detroit.