They are quick to answer questions I have and also reasonably quick to pay on claims I've submitted.
Good coverage, but a little expensive.
Good customer service and timely response to concerns.
When a serious illness arrises, they do not have any sort of program that can get you a dedicated agent. You are forced to call the general line and go through the entire background story each time you are required to call in. The time it takes to do this is wasteful of both my time and theirs.
Easy to contact.
Broadest coverage at the highest price. But, on net, not that much more expensive than the cheaper policies and, if ever hit hard, would win big.
A lot of physicians participate.
Good worldwide coverage and claims are paid quickly.
Not much more overpriced than any other health insurance, but has unreasonable limitations and requirements.
Wide selection of participating providers
It is easy to use.
It's very easy to work with, with reasonable co-pays and coverage on a lot of services.
Blue Cross Blue Shield is the only provider my company offers. If there was an opt out program I would choose it. On a $1,100 emergency room visit BCBS paid 150 bucks. That doesnt seem fair.
I've never been denied coverage, so that's pretty good.
Reason for buying from CareFirst BCBS
Customers of CareFirst BCBS originally decided to purchase from the company for these reasons:
7% Saw a commercial. 16% The insurer's reputation. 14% Ther insurer offered the best price. 3% The insurer was recommended by a friend. 41% Is the health plan my employer offers. 19% Other reason.