Chubb Home Insurance Ratings

   Effective Date: July 02, 2015

Over half (55 percent) of Chubb home insurance customers we surveyed say they chose Chubb because it was recommended by a friend, and 83 percent say they plan to renew their homeowners policies.

Customer Satisfaction Ratings

(154 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A++    July 02, 2015

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Reason for buying from Chubb
Customers of Chubb originally decided to purchase from the company for these reasons:
55%The insurer was recommended by a friend.
18%The insurer offered the best price.
10%Was the company their parents had.
7%The insurer's reputation.
5%Saw a commercial.
4%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 37%
  • 54%
  • 8%
  • 1%
  • 0%

Would you renew?
  • yes
  • no
  • 83%
  • 17%

About Chubb

Chubb home insurance garnered five stars in customer service and 4.5 stars for overall customer satisfaction in our annual best home insurance companies survey. Fifty-five percent of those surveyed that bought a homeowners policy from Chubb did so on the recommendation of a friend, 18 percent bought a policy due to Chubbs offering the best price and another 10 percent because it was the company their parents had.

Chubb background:

Founded in 1882, Chubb Insurance Corporation is now the eleventh largest property and casualty insurer in the world.  The company provides commercial, specialty, surety and personal insurance services with over 120 offices located in 29 countries.  Business Insurancenamed the corporation its Readers' Choice winner in 2007 as the "Best Admitted Property/Casualty Insurance Company."

Chubb's homeowner insurance is designed to provide protection to homes with distinct or custom features.  Because of this, the company offers higher levels of coverage and services in addition to the basic coverage.  These policies include:

  • A complimentary home appraisal available
  • Extended replacement cost options
  • Rebuilding to code
  • Additional living expenses
  • Replacement cost settlement option

Contact Chubb at:

Chubb Group of Insurance Companies
15 Mountain View Road
Warren, NJ 07059
Telephone: (866) 324-8222

Sources: "Chubb Corporation," Wikipedia, June 18, 2009;  "Homeowners," Chubb Web site, 2009