Citizens Property Insurance Home Insurance Ratings

Citizens Property Insurance
   Effective Date: May 13, 2011

Citizens Property Insurance Corp. was created in 2002 by the Florida legislature. It provides property insurance to Florida residents who are unable to obtain home insurance in the private market. It is a not-for-profit insurer.  Over half, 51 percent, of those surveyed in our best home insurance companies study said they purchased with Citizens on the recommendation of a friend.

Customer Satisfaction Ratings

(110 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

NR    May 13, 2011

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Reason for buying from Citizens Property Insurance
Customers of Citizens Property Insurance originally decided to purchase from the company for these reasons:
51%The insurer was recommended by a friend.
16%Was the company their parents had.
11%The insurer offered the best price.
7%Had other insurance with this company.
5%The insurer's reputation.
5%Saw a commercial.
3%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 19%
  • 55%
  • 21%
  • 5%
  • 0%

Would you renew?
  • yes
  • no
  • 76%
  • 24%

About Citizens Property Insurance

Citizens Property home insurance snagged 5 stars for its customer service and claims processing in our best home insurance companies survey. Many of the surveyed policyholders, 76 percent, say they plan to renew their policy with Citizens. Eleven percent of those originally purchased a policy with Citizens Property Insurance because they found it to have the best rates, while 51 percent did on the recommendation of a friend.

Citizens Property Insurance was founded in 2002 by Florida's legislature as a non-profit, state-managed insurance company.  It provides personal and commercial property/casualty insurance to those who are unable to afford coverage from private sectors.  Florida's unpredictable weather conditions make it increasingly expensive for the community to afford protection.  Citizens Property Insurance was intended to provide some relief in this area.

Citizens Property Home Insurance Says

Citizens Property offers security and protection to Floridians with its homeowners insurance coverage.  In addition to basic home coverage, Citizens Property writes wind damage and hurricane-only wind damage policies, as well multi-peril policies.  The company understands that Florida living conditions are more specialized, and thus offers a line of coverage to best fit these specific conditions.

Contact Citizen Property at:

Citizens Property Insurance
P. O. Box 17219
Jacksonville, FL 32245-7219
Telephone: (877) 227-3492

Sources: "Citizens Property Insurance Corporation," Hoovers Web site, 2009; "About Us," Citizens Property Insurance Web site, 2009