Coventry Health Care Health Insurance Ratings

Coventry Health Care
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(130 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A    June 10, 2016

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Reason for buying from Coventry Health Care
Customers of Coventry Health Care originally decided to purchase from the company for these reasons:
38%Plan offered through their employer.
30%The insurer offered the best price.
15%The insurer's reputation.
10%Saw a commercial.
4%Other reason.
3%The insurer was recommended by a friend.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 22%
  • 49%
  • 23%
  • 6%
  • 0%

Would you renew?
  • yes
  • no
  • 88%
  • 12%

About Coventry Health Care

Coventry Health Care health insurance earned ratings high enough in claims processing to achieve five stars in this category in our survey of best health insurance companies.  Coventry received 4 stars for customer service, as well as its overall customer satisfaction score.  Of the customers surveyed, 30% said they chose Coventry Health Care based on it offering the best price.  

Part of the Aetna family

A latecomer by industry standards, the company began in 1986 but quickly grew through a series of acquisitions. Acquired by Aetna in 2013, Coventry Health Care is a Maryland-based insurer operating a wide range of managed health care products including but not limited to HMO, PPO, POS, Medicare plans, Medicaid and Workers’ Compensation.

Coventry Health Care has a presence in all 50 states plus District of Colombia and Puerto Rico, however, its CoventryOne brand of plans is currently only available in 14 states: Arkansas, Florida, Georgia, Illinois, Iowa, Kansas, Louisiana, Missouri, Nebraska, North Carolina Pennsylvania, South Carolina, Utah and Virginia.

The Coventry app allows you to review your claim status, remember prescriptions, and view your medical plan usage including balances for deductibles, out-of-pocket maximums, and FSA accounts.

Contact information

Corporate headquarters

Coventry Health Care, Inc.
6730-B Rockledge Drive, Suite 700
Bethesda, MD 20817
(301) 581-0600