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Coventry Health Care Health Insurance Ratings

X
Coventry Health Care
A
   Effective Date: November 20, 2015
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100

Customer Satisfaction Ratings

(130 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
80.5
% Who Would
Recommend to
a Friend
71%
% Who Plan
to Renew
88%
Financial
Strength
Ratings

A    November 20, 2015


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Reason for buying from Coventry Health Care
Customers of Coventry Health Care originally decided to purchase from the company for these reasons:
38%Plan offered through their employer.
30%The insurer offered the best price.
15%The insurer's reputation.
10%Saw a commercial.
4%Other reason.
3%The insurer was recommended by a friend.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 22%
  • 49%
  • 23%
  • 6%
  • 0%

Would you renew?
  • yes
  • no
  • 88%
  • 12%



About Coventry Health Care

Coventry Health Care health insurance earned ratings high enough in claims processing to achieve five stars in this category in our survey of best health insurance companies.  Coventry received 4 stars for customer service, as well as its overall customer satisfaction score.  Of the customers surveyed, 30% said they chose Coventry Health Care based on it offering the best price.  Aetna acquired Coventry Health Care in 2013.