Horizon BCBS of NJ Health Insurance Ratings

Horizon BCBS of NJ
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(123 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

NR    June 10, 2016

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Reason for buying from Horizon BCBS of NJ
Customers of Horizon BCBS of NJ originally decided to purchase from the company for these reasons:
34%Plan offered through their employer.
28%The insurer offered the best price.
18%The insurer's reputation.
12%Saw a commercial.
8%The insurer was recommended by a friend.
0%Had other insurance with this company.
0%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 29%
  • 55%
  • 16%
  • 1%
  • 0%

Would you renew?
  • yes
  • no
  • 93%
  • 7%

About Horizon BCBS of NJ

Horizon Blue Cross Blue Shield of New Jersey health insurance reached the top spot in our best health insurance companies survey.  This earned it one of our "People's Choice awards."  Horizon BCBS received an overall score of 88.8, and received 5 out of 5 stars for claims and customer service.  A majority of customers surveyed, 93 percent, say they plan to renew.  

Only the best for New Jerseyans

Don’t underestimate Horizon BCBS because it operates only in New Jersey, the company provides health care coverage for over 3.7 million people.       

The company was first formed in 1932 as the Associated Hospitals of Essex County, Inc., and ten years later, the Medical-Surgical Plan of New Jersey was combined. Since 1960, the company has been affiliated with Blue Cross Blue Shield, and in 1998, started conducting business as we know it today as Horizon Blue Cross Blue Shield.

BCBSNJ has grown over eight decades to offer several plans to best suit the needs of their customers.

  • BlueCard PPO
  • EPO (Exclusive Provider Organization)
  • Horizon Direct Access
  • Horizon HMO
  • Horizon MyWay (consumer-directed health plans)
  • Horizon POS (Point of Service)
  • OMNIA Health Plans
  • Traditional Indemnity (fee-for-service health plan)
  • Horizon Dental
  • Horizon Vision
  • Horizon Pharmacy

The company has earned myriad awards for both its service to members as well as workplace accolades, such as 2016 Working Mother 100 Best Companies and Top 50 Best Places for Diverse Managers and Women to Work in 2016.  The website has numerous member resources, such as an education center, a wellness blog and a treatment cost estimator.

Contact information

Corporate headquarters

3 Penn Central Railroad

Newark, NJ 07105

Member services (800) 355-2583