About Kaiser Permanente
Kaiser Permanente health insurance scored five stars for customer service in our annual best health insurance companies survey. Thirty-seven percent of customers said they purchased their policy with Kaiser Permanente because it was the plan offered by their employer. Another 17 percent came to Kaiser because it offered the best price. A majority, 89 percent, of those surveyed say they plan to renew with Kaiser. Kaiser Permanente is a nonprofit company is based in Oakland, California, and operates in eight states and Washington, D.C.