Pacific Life Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
59%
% of Customers
Who Plan to Renew
Who Plan to Renew
N/A
Financial
Strength
Ratings
Strength
Ratings
A+
July 06, 2012
Customer Reviews
- Friendly staff, willing to take the time to answer any questions and concerns.
- It is hard to know how good a life insurance company is until they pay out.
- They are just as good if not better than all other life insurance companies.
- This company gave me the best price for life insurance, as I tried others but they were too high.
- It is a good value for what I get.
- Great price and good coverage.
Reason for buying from Pacific Life
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 19%
- 40%
- 33%
- 9%
- 0%
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