Principal Life Insurance Ratings
Customer Satisfaction Ratings
LIFE
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
54%
% of Customers
Who Plan to Renew
Who Plan to Renew
N/A
Financial
Strength
Ratings
Strength
Ratings
A+
December 23, 2011
Customer Reviews
- They have always been very good about offering yearly update meetings and available to answer questions anytime.
- That the sign up process is quick and easy, and offers good prices. other than that my experience with them is limited.
- They have good customer service.
- The cost for the insurance seems about average. The agent who signed us up was helpful.
- Have not had any problems.
- I haven't had any issues getting information or help when I couldn't find information.
Reason for buying from Principal
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 17%
- 37%
- 41%
- 4%
- 0%
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