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Safeco Car Insurance Ratings

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Safeco
A
   Effective Date: October 08, 2015
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100

Customer Satisfaction Ratings

(147 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
AUTO
87.6
% Who Would
Recommend to
a Friend
86%
% Who Plan
to Renew
90%
Financial
Strength
Ratings

A    October 08, 2015


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Reason for buying from Safeco
Customers of Safeco originally decided to purchase from the company for these reasons:
32%The insurer offered the best price.
17%The insurer was recommended by a friend.
14%The insurer's reputation.
14%Financial stability.
9%Was the company their parents had.
6%Ease of use.
4%Saw a commercial.
3%Other reason.
1%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 42%
  • 45%
  • 12%
  • 1%
  • 0%

Would you renew?
  • yes
  • no
  • 90%
  • 10%



About Safeco

Best Insurance Companies 2017

Safeco received notably high scores in customer service and price (4.5) and 4.25 stars for claims processing. A renewal score of 90 percent and a recommend score of 86 percent contributed positively to Safeco’s overall score of 87.6.

A Liberty Mutual company

The General Insurance Company of America was founded in Seattle, Washington, 1923. In the 1960s, General Insurance Company of America became Selective Auto and Fire Insurance Company of America -- better known as Safeco. The company continued to grow by  expanding east and doubling its agent force and increasing business writing. However, the company realized it was losing its way and after a rocky period in the late 1990s, Safeco returned to a simpler and more beneficial strategy of leaner underwriting and competitive pricing.

In 2008, Safeco became a part of Liberty Mutual Insurance. It still retains its name, Safeco, but is part of the Liberty Mutual Insurance family. With the financial strength of its parent company, the insurer focuses solely on personal insurance.

Types of auto coverage

  • Auto insurance
  • Boat/Watercraft insurance
  • Classic Car insurance
  • Motorcycle insurance
  • RV insurance

      Additional policies offered

      • Home insurance
      • Condo insurance
      • Umbrella insurance
      • Renters insurance
      • Landlord protection

       

      Consider Safeco if you prefer an independent agent

      For those who enjoy the objectivity of an independent insurance agent, Safeco may be high on your list when your agent presents your options. Safeco believes in selling straightforward personal insurance through local, independent agents. If you like talking through your options face-to-face with a qualified agent person instead of a friend, a phone menu or a number of insurance websites, then go ahead and make an appointment. You won't find an endless variety of financial products here, so Safeco is best for your basic personal insurance needs: auto, home and maybe even those fun weekend toys.

      Contact Information

      Safeco Insurance Company of America
      1001 4th Avenue
      Seattle, WA 98154 
      Telephone:  (206) 545-5000

      What's covered
      Coverage Options
      Accident forgiveness. Your rates won't increase after your first accident.
      Vanishing deductible. Your deductible will be reduced as long as you have no accidents or moving violations.
      New car replacement. If you total your car the insurer will pay for a new car.
      Pet injury coverage. Pays vet bills for dogs or cats injured in a crash (up to specificed limits).
      Re-key coverage. Pays for lock replacement if your keys are stolen.

      Discounts
      Multi-policy. Discount for more than one type of policy with the same insurance provider.
      Multi-vehicle. Discount for two or more vehicles on the same car insurance policy.
      Defensive driver. Discount for an approved defensive driving or driver improvement class.
      Academic achievement. Discount for full-time students who meet certain academic criteria.
      Safe driver/clean record. Discount for no accidents or traffic violations, usually for three or five years.

      Note: Not all discounts will be available in all states or for all customers. Details and eligibility will vary by insurer. Insurers may offer additional discounts not included on this list.