The Hartford Home Insurance Ratings

The Hartford
   Effective Date: May 01, 2015

The Hartford snagged five stars for value in price in our survey and, significantly, 96 percent of customers we surveyed say they intend to renew their Hartford home insurance policies. The Hartford is also the provider of home insurance through the AARP.


Customer Satisfaction Ratings

(114 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    May 01, 2015

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Reason for buying from The Hartford
Customers of The Hartford originally decided to purchase from the company for these reasons:
38%The insurer was recommended by a friend.
17%The insurer offered the best price.
12%Was the company their parents had.
9%Had other insurance with this company.
6%Other reason.
3%The insurer's reputation.
2%Saw a commercial.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 24%
  • 54%
  • 19%
  • 3%
  • 0%

Would you renew?
  • yes
  • no
  • 96%
  • 4%

About The Hartford

The Hartford home insurance garnered 5 out of 5 stars for “value for price” in our best home insurance companies survey. The Hartford earned 4.5 stars for customer service and claims service to obtain an overall score of 88.1 and 4.5 stars. Notably, 96 percent of The Hartford home insurance policyholders surveyed say they plan on renewing their policy and over three-fourths say they would recommend the insurer to a friend. Senior homeowners may recognize The Hartford as being the provider of homeowners insurance through the AARP.

The Hartford background:

Founded in 1810, The Hartford Financial Services Group, Inc. is one of the largest insurance and investment companies in the United States. The Hartford is a leading provider of life insurance, group and employee benefits, automobile and homeowners insurance, including business insurance; as well as investment products, annuities, mutual funds, and college savings plans.

The Hartford Insurance Group offers homeowners insurance which combines various personal insurance protection options that can include personal losses, destruction to ones home, its contents, loss of its use, or loss of personal items belonging to the owner inside the house at the time of the accident.

Contact The Hartford at:

The Hartford Financial Services Group, Inc.
One Hartford Plaza
Hartford, CT 06155
Telephone: (860) 547-5000