The Hartford Home Insurance Ratings

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Customer Satisfaction Ratings

Product

Overall +

Claims
Processing +

Customer
Service +

Value
For Price +

HOME

77.90

Additional Factors:

% of Customers Who Would
Recommend This Company to a Friend

70%

% of Customers
Who Plan to Renew

88%

Financial
Strength
Ratings

A March 21, 2012

Methodology

A.M. Best Disclaimer & Ratings Definitions

Customer Reviews

Good customer service, fast claim service, and decent coverage for the price paid.
Great coverage and prices for senior citizens.
Trustworthy.
Cheap rates.
Covers homes with woodstoves.
A good experience all around.
Their price is unbeatable.
Good insurance. Polite and friendly workers and very helpful.
Good claim service.
Great value. Came highly recommended!
Fair in their dealings, forthright.
Price is reasonable and they're easy to do business with.
Good reputation.
Hartford is a good company. They are responsive to a customers claims. They have attentive representatives.
Reasonable rates, decent service.
I know what I need to know.
Great service and coverage for a lower price.
Seems reasonably priced.
Above average.

Reason for buying from The Hartford

Customers of The Hartford originally decided to purchase from the company for these reasons:

3% Saw a commercial.
12% The insurer's reputation.
50% Ther insurer offered the best price.
12% The insurer was recommended by a friend.
5% Was the company their parents had.
18% Other reason.

Would you recommend this company?

already have
yes
not sure
probably not
no

Would you renew?

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