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The Hartford Home Insurance Ratings
X
The Hartford
A
   Effective Date: March 20, 2015

The Hartford snagged five stars for customer service in our survey and, significantly, 96 percent of customers we surveyed say they intend to renew their Hartford home insurance policies. The Hartford is also the provider of home insurance through the AARP.

Customer Satisfaction Ratings

(101 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
91.1
% Who Would
Recommend to
a Friend
72%
% Who Plan
to Renew
96%
Financial
Strength
Ratings

A    March 20, 2015


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Reason for buying from The Hartford
Customers of The Hartford originally decided to purchase from the company for these reasons:
11% Saw a commercial.
17% The insurer's reputation.
18% The insurer offered the best price.
17% The insurer was recommended by a friend.
8% Was the company their parents had.
5% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 26%
  • 46%
  • 28%
  • 1%
  • 0%

Would you renew?
  • yes
  • no
  • 96%
  • 4%




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