USAA car insurance received the second highest score, 87.5, in our best car insurance companies survey and received a "People's Choice" award by earning rankings within the top three for each category. USAA earned 4.5 stars for its overall customer satisfaction score, which combines scores for claims, customer service and value, plus the percent of customers who say they will renew their policies and recommend the company to friends. Customers rave about USAA, however, to obtain auto insurance with USAA, you must fit within their eligibility parameters, which targets U.S. military members and their families.
Operating without brick-and-mortar locations
USAA began as the United States Army Automobile Association in 1922. Today, the company provides financial products to more than 11 million members worldwide. Since military members cannot regularly access brick-and-mortar locations, USAA operates without them and is a leader in online and telephone functionality and customer service.
Members who do banking with USAA enjoy convenient features such as low- or no-cost accounts and the use any ATM with the ATM fee waived or refunded. Members also have access to special rates for buying and financing cars, as well as discounts for car storage.
Types of auto coverage
- Personal auto/Business auto
- Boats/jet skis
- Motorcycles and scooters
- Motor homes
- Collector and antique automobiles
- Driving as tourist in Mexico
- Aviation vehicles
- Rideshare (in certain states)
Additional policies offered
- Life insurance
- Rental Property
- Valuable Personal Property
- Flood Insurance
- Umbrella insurance
- Small Business insurance
Consider USAA for military families
If you are eligible for USAA membership, the coverages and competitive rates are are hard to beat.
USAA offers membership to active military, former military, military family (defined as widows, widowers, and un-remarried former spouses and individuals whose parents have had USAA auto or property insurance), cadets and midshipmen at U.S. service academies. Military members and veterans who have been honorably discharged can pass down their membership to the next generation.
It is licensed to sell automobile insurance in all states, Washington, D.C., Guam, Puerto Rico and the U.S. Virgin Islands.
9800 Fredericksburg Road
San Antonio, TX 78288