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Allstate unveils new mobile app feature
By Insure.com staff

Allstate announced a new mobile feature that lets customers settle auto insurance claims by snapping photos of the damage and submitting them using the company's smartphone app.

QuickFoto Claim is available in 10 states across the South and Southwest, with an expected rollout to most states by the end of the year.

"QuickFoto Claim enhances the customer experience by offering an easier, faster option to help settle a claim," Allstate Claims Executive Vice President Michael Roche said in a press statement.

After a customer uses the new feature to submit photos of a damaged vehicle, Allstate representatives review the material and send back an estimate electronically.

Allstate was awarded a patent in June for the app feature.

QuickFoto Claim complements the rest of Allstate's mobile claims portfolio, which lets customers access policy and agent information and tools to use if they're involved in an accident. Customers can use the app to document accident details, start a claim, view the status of an existing claim, see their claim payment history or send messages to their claim representatives. Customers can also pay their insurance premiums through their smartphone.

The Allstate Mobile app is available for free download in the iTunes App Store or Google Play.

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