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Cigna teams with telehealth provider
By Insure.com staff

Cigna announced it will offer some of its health insurance plan customers access to 24/7 online video or telephone consultations with doctors.

The insurer will work with MDLIVE, a telehealth company in Sunrise, Fla., that provides online and on-demand health care delivery services and software. Eligible health plan members will be able to consult online with board-certified internal medicine, family practice and pediatric physicians.

"MDLIVE's telehealth services enable our increasingly mobile and time-constrained customers to schedule a virtual consult with a board-certified physician and resolve a non-emergency medical issue in less than one hour," said Jackie Aube, the head of product development at Cigna, in a press statement. "It's cost-effective and convenient for minor illnesses such as allergies, pink eye and sinus infections."

Cigna will start offering the MDLIVE program to several self-insured employers interested in testing the approach with their employees as part of their health program effective Jan. 1, 2014. A short video online shows how it works.

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