Robin Westcott, an attorney who has spent much of her career working in the Florida Office of Insurance Regulation, was appointed to serve as the state's new insurance consumer advocate.
"Robin will be an ardent, outspoken and persistent advocate for Florida's insurance consumers," Florida Chief Financial Officer Jeff Atwater said in a statement announcing the appointment. "She is committed to holding insurance companies accountable and to ensuring consumers get exactly what they pay for and are protected from fraud and abuse. She has seen firsthand the tactics used to game the system and simply won't stand for it."
Westcott said her first goal is to address factors driving up home and car insurance rates. She most recently served as acting deputy commissioner of property and casualty for the Florida Office of Insurance Regulation, where she has worked since 2004.
History of service in the Florida Department of Insurance
Westcott has repeatedly called on the insurance industry to hand over data on insurance products important to consumers, including auto insurance and sinkhole coverage. She has also demanded accountability from insurance companies charging excessive fees for serving policyholders through affiliated companies, according to Atwater.
Westcott began her career in 1993 with the Florida Department of Insurance, Division of Rehabilitation and Liquidation. She later entered private practice and then returned to the public sector in 2002 with the Florida Agency for Workforce Innovation, where she served as general counsel and counsel to the Florida Partnership for School Readiness. She returned to the Office of Insurance Regulation in 2004.
In her new position, Westcott will continue to serve as executive director of the Medicaid and Public Assistance Fraud Strike Force.