A consumer advocacy nonprofit and a public insurance adjusters group are teaming up to educate individual and business consumers about property insurance.
The National Association of Public Insurance Adjusters (NAPIA) and United Policyholders (UP) have worked together for many years and share many of the same objectives, NAPIA Executive Director David Barrack said in a statement. Given the growth of both groups, a more formal affiliation was in order, he said. In an agreement signed in May, the organizations will work together to coordinate educational events and campaigns.
Public insurance adjusters work on behalf of policyholders to file business and home insurance claims with insurers. UP is a 20-year-old non-profit, independent of the insurance industry, that provides tools to consumers to handle insurance problems. It also promotes consumer interests in insurance public policy matters.
"Insurers are using computerized estimating programs and other adjusting techniques that make the claim process even less of a level playing field than ever before," United Policyholders Executive Director Amy Bach said in a statement. "Consumers need to have NAPIA and UP watching their back."