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Distressing: Software glitches

Last updated: May 3, 2016

By , Insure.com

Computer crash

Now for the bad stuff.

You have likely felt the despair that comes from your laptop or phone locking up or shutting down at inopportune times. Now imagine how it would feel if a glitch of that sort left you stranded on a desolate highway - or, worse yet, hurtling toward another vehicle.

Given the staggering liability and reputational concerns, it's unlikely that any manufacturer would rush an autonomous car with glaring software shortcomings onto the market. However, there will certainly be some unforeseen problems of this sort, says Norman - and some of them will be fatal.

"Fully autonomous cars will save tens of thousands of lives per year, but there will still be accidents and deaths and some of them might be larger than we have today (involving many automobiles)," says Norman. "There will be public outrage at the accidents. People will forget that 25,000-plus lives are saved a year and complain about the small number of crashes that take multiple lives."

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