AIG Home Insurance Ratings

   Effective Date: February 27, 2015

Twenty-eight percent of the AIG home insurance customers we surveyed say they chose the insurer because it offered the best price. An impressive 89 percent said they plan on renewing with AIG. Optional home insurance policy options include coverage for damage caused by pets and a cash-settlement option, which provides a cash settlement rather than a rebuild if your house is a total loss.

Customer Satisfaction Ratings

(118 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A    February 27, 2015

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Reason for buying from AIG
Customers of AIG originally decided to purchase from the company for these reasons:
28%The insurer offered the best price.
21%The insurer was recommended by a friend.
21%The insurer's reputation.
20%Saw a commercial.
7%Was the company their parents had.
3%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 27%
  • 58%
  • 14%
  • 1%
  • 0%

Would you renew?
  • yes
  • no
  • 89%
  • 11%

About AIG

AIG home insurance scored 5 stars for "value for price" and 4 stars in overall customer satisfaction score, in our best home insurance companies survey. A remarkable 89 percent of AIG homeowner policyholders surveyed said they will renew their home policies. And, 28 percent of these policyholders said they picked AIG originally due to it offering the best price.

Founded in 1919, AIG is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer.  In addition, AIG companies are leading providers of retirement services, financial services and asset management around the world.

A homeowners insurance plan with AIG guards a policyholder’s physical residence and its contents against loss or damage from perils such as fire, flood, vandalism, hurricane, hail and lightning. It also covers an individual’s legal responsibility (liability) for any injuries people might suffer while on the covered property.

Contact AIG at:

American International Group, Inc.
70 Pine Street
New York, NY 10270
Telephone: (877) 638-4244

Sources: "About AIG", AIG Web site, 2009; ""American International Group", Wikipedia, June 29, 2009; Home and Property Insurance", AIG Web site, 2009