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Best Home Insurance Companies

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Who are the top home insurance companies? We asked current customers of large home insurers to rate their companies on five measurements of customer satisfaction. The top three receive our annual "People's Choice" award. Since home insurance protects one of the biggest investments you can make - your home - it's important to include customer opinion in your buying decision.
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Company
Score
HOW WE WEIGH OUR SCORE
Weightings were calculated based on our survey results when asking users to rank importance.
Value For Price
Customer
Service
Claims
Service
Customers
Who
Recommend
AM Best Financial
Strength Ratings
97.5
out of 100
95
100
96
92%
A++
90.6
out of 100
89
93
91
84%
A++
90.3
out of 100
83
89
100
85%
A+
89.7
out of 100
90
86
90
89%
A
89.3
out of 100
83
90
93
83%
A++
89.1
out of 100
93
92
86
85%
A+
88.7
out of 100
95
88
83
86%
A+
86
out of 100
75
87
93
87%
A
85.9
out of 100
90
86
85
85%
A+
84.7
out of 100
78
89
86
84%
A+
84.6
out of 100
79
83
89
82%
A
84.5
out of 100
83
81
85
86%
A+
84.2
out of 100
76
87
88
83%
A
83
out of 100
75
80
91
83%
A++
81.3
out of 100
79
85
80
82%
A
Methodology

Insure.com commissioned Op4G to survey more than 3,700 insurance customers nationwide in June 2016. The survey collected customer ratings for 20 leading companies in the auto category and 15 leading companies in each of the home, health and life categories. Only current customers of the insurers on our lists were surveyed, and the survey was not open to the general public on the Insure.com website.


Auto, home and health insurers were ranked according to a weighted 5-point measurement of the following factors: customer service, claims processing, value for price, would recommend and would renew. Life insurers were rated on a weighted 5-point measurement on customer service, value for price, and would recommend. Weighted measurements were derived from surveyed policyholders’ rank of prioritization of these factors.


The A.M. Best ratings, discounts and coverage options noted in the survey do not affect the scores, but are provided as a supplementary resource.


Insure.com makes these ratings freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insure.com. Insure.com expressly disclaims any and all liability in connection with the ratings.

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