Review
customer service
rankings
Next, see if you can
pay less for great
coverage.


See how your insurance company measures up

Insure.com surveyed more than 4,500 insurance customers nationwide to evaluate their
insurance companies. The ratings below reflect their feedback.

Customer Satisfaction Ratings
Click a company name to learn more:  

Company
 
 

Overall
 

Claims
Processing
 

Customer
Service
 

Value
for Price
+  

Additional Factors
BCBS of Illinois 84.74




Horizon BCBS of NJ 84.52




Kaiser Permanente 84.45




Highmark BCBS 82.27




Regence BCBS 82.17




Humana 81.87




BCBS of Massachusetts 81.46




Independence BCBS 81.33




CareFirst BCBS 80.24




United Healthcare 79.23




BCBS of Florida 78.70




Anthem BCBS 78.29




Aetna 77.78




CIGNA 76.17




Coventry Health Care 73.19




Aetna Life (Dental, Etc.) 72.48




Health Net 71.91




Assurant 60.85




Blue Shield of California 59.20




+ See methodology & disclaimer
Next, see if you can
pay less for great
coverage.


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