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Best Health Insurance Companies

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Many people don't have a choice in health insurance companies - they take the plan offered by their employer. Those who buy health plans on their own often have broader choice. No matter how you buy your health insurance, knowing the best health insurance companies is important. We asked customers of large health insurers to score their companies on five measurements.
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Company
Score
HOW WE WEIGH OUR SCORE
Weightings were calculated based on our survey results when asking users to rank importance.
Value For Price
Customer
Service
Claims
Service
Customers
Who
Recommend
AM Best Financial
Strength Ratings
93.1
out of 100
95
93
95
86%
A+
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90.9
out of 100
91
95
91
86%
A-
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90.5
out of 100
89
92
95
86%
B
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89.9
out of 100
91
92
91
83%
A-
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89.1
out of 100
89
84
93
86%
A
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88.3
out of 100
86
85
94
87%
NR
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88
out of 100
87
88
90
85%
A
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86.6
out of 100
86
83
95
84%
A
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85
out of 100
84
80
86
84%
A
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84.1
out of 100
80
81
91
82%
A
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82.7
out of 100
81
78
88
82%
A-
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82.6
out of 100
81
75
92
83%
NR
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82.4
out of 100
78
78
89
81%
A
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80.8
out of 100
77
77
87
79%
A
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77.6
out of 100
75
80
75
82%
NR
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Methodology

Insure.com commissioned Op4G to survey more than 3,700 insurance customers nationwide in June 2016. The survey collected customer ratings for 20 leading companies in the auto category and 15 leading companies in each of the home, health and life categories. Only current customers of the insurers on our lists were surveyed, and the survey was not open to the general public on the Insure.com website.


Auto, home and health insurers were ranked according to a weighted 5-point measurement of the following factors: customer service, claims processing, value for price, would recommend and would renew. Life insurers were rated on a weighted 5-point measurement on customer service, value for price, and would recommend. Weighted measurements were derived from surveyed policyholders’ rank of prioritization of these factors.


The A.M. Best ratings, discounts and coverage options noted in the survey do not affect the scores, but are provided as a supplementary resource.


Insure.com makes these ratings freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insure.com. Insure.com expressly disclaims any and all liability in connection with the ratings.

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