Best Health Insurance Companies 2017
Aetna health insurance received a high mark of 85.0 as its overall customer satisfaction score in our annual survey of best health insurance companies. Aetna obtained its highest rating from the 94 percent of surveyed members who said they will renew their policy. Eighty-four percent said they would recommend the company to friends and family. The national insurer received 4.25 stars for both claims processing and value for price and an even 4 stars for customer service.
A supporting role in American history
Aetna is one of the nation's leaders in health care, providing medical, dental, pharmacy, group life, and disability insurance.
The company got its start well before the turn of the 20th century, when in 1850 Aetna Insurance company created an annuity fund to sell life insurance. Geography buffs might enjoy learning that the company’s name was inspired from a volcano in Sicily called Mt. Etna, at the time the most active volcano in Europe. The company also bonded construction of the Hoover Dam, the National Archives Building, and provided insurance coverage for the Manhattan Project.
Aetna offers approximately 37.2 million members a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans. Aetna also provides medical management capabilities and health care management services for Medicaid plans.
151 Farmington Avenue
Hartford, CT 06156
Member services: (800)-872-3862