UnitedHealthcare Health Insurance Ratings
Customer Satisfaction Ratings
HEALTH
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
54%
% of Customers
Who Plan to Renew
Who Plan to Renew
84%
Financial
Strength
Ratings
Strength
Ratings
A
January 26, 2012
Customer Reviews
- I have had this company for many years now and have never had any problems whatsoever.
- I've had several doctors tell me that they won't work with United because of how hard the claims process is for them.
- It has great coverage and no referral needed at all..
- I have no problem getting the coverage i need.
- Easy to contact & very helpful.
- Too many hoops to go through to get approval for an MRI.
Reason for buying from UnitedHealthcare
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 16%
- 38%
- 36%
- 8%
- 1%
Would you renew?
- yes
- no
- 84%
- 16%
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