Ratings
May 01, 2021HOW WE WEIGH OUR SCORE
- Price35%
- Customer service25%
- Claims20%
- Website and app10%
- Renew/Recommend10%
WHAT IS THIS RATING?
A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.
A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.
Customer Complaint Ratio
Best health insurance companies 2021: UnitedHealthcare
UnitedHealth Group Incorporated is a for-profit managed health care company based in Minnetonka, Minnesota. It is currently the largest healthcare company in the world by revenue, with 2019 revenue of $242.2 billion.
UnitedHealthcare has roughly 1.3 million physicians and care professionals, and 6,500 hospitals in their nationwide network. UnitedHealthcare also provides health benefits and delivers care to people through owned and operated health care facilities in South America.
How UnitedHealthcare stacks up
UnitedHealthcare earned a Top 5 spot in our annual review of Best Health Insurance Companies. They got 4 out of 5-star ratings in claims, price and customer service and website & apps.
When we asked UnitedHealthcare customers if they would recommend the company to others, 66% said yes and 92% said they planned to renew their plan.
How likely to recommend?
- 40%I would definitely recommend this company
- 26%I would probably recommend this company
- 26%Neutral
- 5%I would probably not recommend this company
- 3%I would not recommend this company
UnitedHealthcare coverages
- Individual and family plans
- Employer plans
- Plans for people before age 65 and coverage to add on to other health insurance
- Short term insurance
- Dental
- Vision
- Student health
- Supplemental insurance
- Medicare
- Dual Special Needs Plans (DSNP)
- Medicaid plans
About UnitedHealthcare
In 1974, Richard Taylor Burke founded Charter Med Incorporated, in Minnetonka, Minnesota. In 1977, the United HealthCare Corporation was created to reorganize the company and became the parent company of Charter Med.
In 1988, United HealthCare launched its first pharmacy benefit management, through its Diversified Pharmaceutical Services subsidiary where it managed pharmacy benefits delivered both through retail pharmacies and mail. This subsidiary was eventually sold to SmithKline Beecham in 1994 for $2.3 billion.
UnitedHealthcare acquired numerous companies over the years to fuel its growth into the largest health care provider in the world. UnitedHealthcare currently provides health insurance services to about 50.1 million individuals which include MA (Medicare Advantage), managed Medicaid, employer-sponsored insurance, and individual insurance.
UnitedHealthcare also moved into the global market and currently provides health benefits and associated services to 4 million people, mainly in Brazil. UnitedHealthcare provides its services in more than 125 countries around the world.
Health Insurance Policies Offered:
- Copay, designed for individuals and families who prefer the convenience of a traditional copay plan for routine health care expenses.
- Health Savings Account (HSA), lower cost, high-deductible plans combined with a tax-favored savings account for more control over health care expenses.
- High Deductible, a suitable choice for individuals and families who choose to take responsibility for routine health care expenses.
- Short Term Medical, designed to help fill gaps in insurance coverage during times of transition and change.
- Student Coverage
- Short-term insurance
- Dental coverage
- Vision coverage
- Term Life insurance
In which states is UnitedHealthCare health insurance available?
| States in which UnitedHealthCare health insurance available |
|---|
| Alabama |
| Alaska |
| Arizona |
| Arkansas |
| California |
| Colorado |
| Connecticut |
| Delaware |
| Florida |
| Georgia |
| Hawaii |
| Idaho |
| Illinois |
| Indiana |
| Iowa |
| Kansas |
| Kentucky |
| Louisiana |
| Maine |
| Maryland |
| Massachusetts |
| Michigan |
| Minnesota |
| Mississippi |
| Missouri |
| Montana |
| Nebraska |
| Nevada |
| New Hampshire |
| New Jersey |
| New Mexico |
| New York |
| North Carolina |
| North Dakota |
| Ohio |
| Oklahoma |
| Oregon |
| Pennsylvania |
| Rhode Island |
| South Carolina |
| South Dakota |
| Tennessee |
| Texas |
| Utah |
| Vermont |
| Virginia |
| Washington |
| West Virginia |
| Wisconsin |
| Wyoming |
| Washington D.C. |
Contact Information
Corporate Headquarters
United Healthcare Insurance Company
450 Columbus Blvd.
Hartford, CT 06103
Member services: (866) 633-2446
Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say:
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