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Highmark BCBS Health Insurance Ratings

X
Highmark BCBS
NR
   Effective Date: November 20, 2015

Highmark Blue Shield scored its highest in value for price in our survey, with five stars. Twenty percent of customers surveyed said they chose HighMark because of its reputation. The insurer operates several Highmark Direct stores where consumers can shop for medical, dental and Medicare plans.

100

Customer Satisfaction Ratings

(115 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
81.2
% Who Would
Recommend to
a Friend
75%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

NR    November 20, 2015


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Reason for buying from Highmark BCBS
Customers of Highmark BCBS originally decided to purchase from the company for these reasons:
54%Plan offered through their employer.
20%The insurer's reputation.
15%The insurer offered the best price.
4%Other reason.
4%Saw a commercial.
3%The insurer was recommended by a friend.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 33%
  • 42%
  • 20%
  • 5%
  • 0%

Would you renew?
  • yes
  • no
  • 91%
  • 9%



About Highmark BCBS

Highmark Insurance Group health insurance received its highest marks in “value for price” in our annual survey of best health insurance companies.  It received 5 out of 5 stars for pricing, and 4 stars for customer service and overall customer satisfaction.  An impressive 91% of Highmark customers surveyed say they plan to renew.  Highmark health insurance is a non-profit insurer based in Pittsburgh and primarily serves members in western Pennsylvania.