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Highmark BCBS Health Insurance Ratings

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Customer Satisfaction Ratings

(102 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
89.00
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
59%
% of Customers
Who Plan to Renew
93%
Financial
Strength
Ratings

A    November 02, 2011


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Reason for buying from Highmark BCBS
Customers of Highmark BCBS originally decided to purchase from the company for these reasons:
8% Saw a commercial.
19% The insurer's reputation.
16% The insurer offered the best price.
6% The insurer was recommended by a friend.
46% Is the health plan my employer offers.
6% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 19%
  • 40%
  • 37%
  • 4%
  • 0%

Would you renew?
  • yes
  • no
  • 93%
  • 7%




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