Highmark BCBS Health Insurance Ratings
Customer Satisfaction Ratings
HEALTH
Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
59%
% of Customers
Who Plan to Renew
Who Plan to Renew
92%
Financial
Strength
Ratings
Strength
Ratings
A
November 02, 2011
Customer Reviews
- They have good rates and a variety of options.
- They are good and pay claims right away.
- The only reason I would renew my coverage is because it's through my employer and I have no choice.
- Great vaule for the money you have to dish out from your pocket. They have a health service that you can call 24-7 if you any healh questions. They follow up from the beginning of surgery until you are satisfied with outcome.
- I think that bcbs is no different than any other. They are all over-priced and less coverage.
- It has been the best insurance I have had in the past 5 years.
Reason for buying from Highmark BCBS
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 15%
- 44%
- 35%
- 6%
- 0%
Would you renew?
- yes
- no
- 92%
- 8%
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