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Highmark BCBS Health Insurance Ratings

X
Highmark BCBS
NR
   Effective Date: June 10, 2016
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Customer Satisfaction Ratings

(115 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
81.0
% Who Would
Recommend to
a Friend
75%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

NR    June 10, 2016


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Reason for buying from Highmark BCBS
Customers of Highmark BCBS originally decided to purchase from the company for these reasons:
54%Plan offered through their employer.
20%The insurer's reputation.
15%The insurer offered the best price.
4%Other reason.
4%Saw a commercial.
3%The insurer was recommended by a friend.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 33%
  • 42%
  • 20%
  • 5%
  • 0%

Would you renew?
  • yes
  • no
  • 91%
  • 9%



About Highmark BCBS

Highmark Insurance Group health insurance received its highest marks in “value for price” in our annual survey of best health insurance companies.  It received 5 out of 5 stars for pricing, and 4 stars for customer service and overall customer satisfaction.  An impressive 91% of Highmark customers surveyed say they plan to renew.  Highmark health insurance is a non-profit insurer based in Pittsburgh and primarily serves members in western Pennsylvania.