dcsimg

Blue Shield of California Health Insurance Ratings

X
Blue Shield of California
A
   Effective Date: November 20, 2015
Get quotes from companies like this:
Yes No
Yes No
100

Customer Satisfaction Ratings

(157 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
81.0
% Who Would
Recommend to
a Friend
72%
% Who Plan
to Renew
90%
Financial
Strength
Ratings

A    November 20, 2015


Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you

Are you looking for medicare?
 Yes    No 



Reason for buying from Blue Shield of California
Customers of Blue Shield of California originally decided to purchase from the company for these reasons:
44%Plan offered through their employer.
20%The insurer's reputation.
16%The insurer offered the best price.
10%Saw a commercial.
6%The insurer was recommended by a friend.
4%Other reason.
0%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 42%
  • 26%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 90%
  • 10%



About Blue Shield of California

Blue Shield of California health insurance received an overall customer satisfaction score of 81.0, which translates to 4 out of 5 stars, in our best health insurance companies survey.  It received its highest mark, 5 stars, for customer service. claim and value.  Ninety-one percent of the policyholders surveyed said they plan to renew their policy with Blue Shield of California.  Members receive 24/7 online and mobile access to locate providers, chat with a nurse or pharmacist, track claims and compare treatment costs.