About Blue Shield of California
Blue Shield of California health insurance received an overall customer satisfaction score of 81.0, which translates to 4 out of 5 stars, in our best health insurance companies survey. It received its highest mark, 5 stars, for customer service. claim and value. Ninety-one percent of the policyholders surveyed said they plan to renew their policy with Blue Shield of California. Members receive 24/7 online and mobile access to locate providers, chat with a nurse or pharmacist, track claims and compare treatment costs.