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Cigna Health Insurance Ratings

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Cigna
A
   Effective Date: June 24, 2015
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Customer Satisfaction Ratings

(145 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HEALTH
84.1
% Who Would
Recommend to
a Friend
82%
% Who Plan
to Renew
90%
Financial
Strength
Ratings

A    June 24, 2015


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Reason for buying from Cigna
Customers of Cigna originally decided to purchase from the company for these reasons:
25%Plan offered through their employer.
23%The insurer offered the best price.
19%The insurer's reputation.
11%The insurer was recommended by a friend.
7%Saw a commercial.
6%Was the company their parents had.
5%Ease of use.
3%Other reason.
1%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 38%
  • 42%
  • 17%
  • 1%
  • 2%

Would you renew?
  • yes
  • no
  • 90%
  • 10%



About Cigna

Best Health Insurance Companies 2017

Cigna health insurance obtained 4.5 stars for its claims service in our survey of the best health insurance companies. For both customer service and value for price, Cigna received four stars contributing to the overall score of 84.1. A remarkable 90 percent said they plan to renew with Cigna and 82 percent report they would recommend the health insurer.

A global provider

Cigna as we know it today was formed in 1982, but the company has roots running back to 1792 when a group of people from Philadelphia started the first marine insurance company in the U.S.

In the 21st century, Cigna is health insurer dedicated to helping people improve their health, well-being and security by providing medical, dental, behavioral health, pharmacy and vision care benefits, as well as group life, accident and disability insurance, to more than 46 million people throughout the United States and around the world.

Cigna offers a wide variety of health insurance products:

  • Consumer driven health plans
  • Health Maintenance Organizations (HMO) and Network plans
  • Medicare Solutions
  • Voluntary Limited-Benefit health plans
  • Individual and family plans
  • Open Access plus plan
  • Indemnity
  • For Government Benefit Managers

Disability plans include:

  • Short-term disability
  • Long-term disability
  • Specialty groups

Contact information
Corporate headquarters
CIGNA Corporation

Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002

2 Liberty Place, 1601 Chestnut St.
Philadelphia, PA 19192
Member services: (800) 244-6224