Cigna Health Insurance Ratings

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Customer Satisfaction Ratings

(155 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HEALTH
87.40
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
56%
% of Customers
Who Plan to Renew
89%
Financial
Strength
Ratings

A    February 13, 2014


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Reason for buying from Cigna
Customers of Cigna originally decided to purchase from the company for these reasons:
7% Saw a commercial.
16% The insurer's reputation.
10% The insurer offered the best price.
4% The insurer was recommended by a friend.
57% Is the health plan my employer offers.
6% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 15%
  • 41%
  • 32%
  • 7%
  • 4%

Would you renew?
  • yes
  • no
  • 89%
  • 11%




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