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Liberty Mutual Home Insurance Ratings
X
Liberty Mutual
A
   Effective Date: March 20, 2015

In addition to its basic home insurance policies, Liberty Mutual offers a “Home Protector Plus” policy, which gives you additional coverage for rebuilding and full replacement cost for your possessions. In our survey, 93 percent of customers say they plan to renew.

Customer Satisfaction Ratings

(152 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
92.1
% Who Would
Recommend to
a Friend
71%
% Who Plan
to Renew
93%
Financial
Strength
Ratings

A    March 20, 2015


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Reason for buying from Liberty Mutual
Customers of Liberty Mutual originally decided to purchase from the company for these reasons:
8% Saw a commercial.
14% The insurer's reputation.
34% The insurer offered the best price.
16% The insurer was recommended by a friend.
5% Was the company their parents had.
11% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 25%
  • 46%
  • 25%
  • 1%
  • 3%

Would you renew?
  • yes
  • no
  • 93%
  • 7%