State Farm Home Insurance Ratings

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Customer Satisfaction Ratings

(483 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
92.60
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
77%
% of Customers
Who Plan to Renew
95%
Financial
Strength
Ratings

A++    May 30, 2014


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Reason for buying from State Farm
Customers of State Farm originally decided to purchase from the company for these reasons:
9% Saw a commercial.
21% The insurer's reputation.
18% The insurer offered the best price.
16% The insurer was recommended by a friend.
14% Was the company their parents had.
3% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 28%
  • 49%
  • 22%
  • 1%
  • 1%

Would you renew?
  • yes
  • no
  • 95%
  • 5%




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