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State Farm Home Insurance Ratings
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State Farm
A++
   Effective Date: March 20, 2015
State Farm earned the No. 2 spot in our home insurance customer satisfaction survey, with five stars overall and a remarkable 95 percent of home insurance customers who say they would renew their policies.

Customer Satisfaction Ratings

(483 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
92.6
% Who Would
Recommend to
a Friend
77%
% Who Plan
to Renew
95%
Financial
Strength
Ratings

A++    March 20, 2015


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Reason for buying from State Farm
Customers of State Farm originally decided to purchase from the company for these reasons:
9% Saw a commercial.
21% The insurer's reputation.
18% The insurer offered the best price.
16% The insurer was recommended by a friend.
14% Was the company their parents had.
3% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 28%
  • 49%
  • 22%
  • 1%
  • 1%

Would you renew?
  • yes
  • no
  • 95%
  • 5%




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