Erie Insurance Group Home Insurance Ratings

Erie Insurance Group
   Effective Date: June 03, 2015

Erie scored 4.5 stars for customer service in our survey and 36 percent of customers said they chose Erie based on the recommendation of a friend. Additional optional homeowners coverage from Erie includes identity recovery and fraud reimbursement coverage.

Customer Satisfaction Ratings

(129 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A+    June 03, 2015

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Reason for buying from Erie Insurance Group
Customers of Erie Insurance Group originally decided to purchase from the company for these reasons:
36%The insurer was recommended by a friend.
15%Was the company their parents had.
12%The insurer offered the best price.
9%Other reason.
7%The insurer's reputation.
7%Saw a commercial.
3%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 33%
  • 48%
  • 15%
  • 4%
  • 0%

Would you renew?
  • yes
  • no
  • 91%
  • 9%

About Erie Insurance Group

Erie home insurance obtained 4.5 stars for its customer service in our best home insurance companies survey. The company’s claims process and overall customer satisfaction score each garnered 4 stars. Ninety-one percent of the Erie homeowner policyholders that were surveyed said they would renew with Erie. A majority, 81 percent said they would recommend Erie to others, and 36 percent came to Erie originally on the recommendation of a friend.

Erie Insurance background:

Founded in 1925, the primary purpose of Erie was the same as it is today: "To provide our policyholders with as near perfect protection, as near perfect service as is humanly possible and to do so at the lowest possible cost." For the past 85 years, Erie has stayed true to this initial purpose, now offering auto, home, commercial and life insurance to its customers.  Working through a network of independent insurance agents, Erie's presence now extends to 11 states and the District of Columbia.

Erie Insurance Group offers a variety of homeowners insurance coverage options including guaranteed replacement cost on the home and attached structures as well as protection up to $3,000 for theft of jewelry, watches, furs, precious and semi-precious stones.  These coverages provide protection for apartments, homes, condos and floods.

Contact Erie at:

Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104
Telephone: (800) 458-0811

Sources:  "About Us", Erie Insurance Group Web site, 2009; "Erie Insurance Group", Wikipedia, June 1, 2009; "Homeowners Insurance", Erie Insurance Group Web site, 2009