Nationwide Home Insurance Ratings

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Customer Satisfaction Ratings

Product

Overall +

Claims
Processing +

Customer
Service +

Value
For Price +

HOME

80.99

Additional Factors:

% of Customers Who Would
Recommend This Company to a Friend

66%

% of Customers
Who Plan to Renew

89%

Financial
Strength
Ratings

A+ March 27, 2012

Methodology

A.M. Best Disclaimer & Ratings Definitions

Customer Reviews

Have never had any issues, but I have never filed a claim for homeowners insurance.
Excellent company to deal with.
We like our agent.
Premiums go up every year.
Good so far.
They are there when you need them. They answer any questions or concerns you may have. They are also affordable.
Prices are ok.
You get a lot of service for less money.
Offer the lowest rates in my area on homeowners insurance. Previous positive experience.
Local agent, good customer service, and quick claim response.
They are easy to work with and give good advice.
Very fast claims service, they work with you to get the best possible return.
They are helpful.
Very friendly, and they try to get best policy that is right for you.

Reason for buying from Nationwide

Customers of Nationwide originally decided to purchase from the company for these reasons:

9% Saw a commercial.
22% The insurer's reputation.
23% Ther insurer offered the best price.
11% The insurer was recommended by a friend.
22% Was the company their parents had.
13% Other reason.

Would you recommend this company?

already have
yes
not sure
probably not
no

Would you renew?

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