Travelers Home Insurance Ratings

   Effective Date: June 10, 2016
Get quotes from companies like this:

Customer Satisfaction Ratings

(152 reviews)

For Price
% Who Would
Recommend to
a Friend
% Who Plan
to Renew

A++    June 10, 2016

Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you

Reason for buying from Travelers
Customers of Travelers originally decided to purchase from the company for these reasons:
28%The insurer was recommended by a friend.
18%Was the company their parents had.
17%The insurer offered the best price.
9%Had other insurance with this company.
6%Other reason.
5%The insurer's reputation.
4%Saw a commercial.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 14%
  • 59%
  • 25%
  • 3%
  • 0%

Would you renew?
  • yes
  • no
  • 90%
  • 10%

About Travelers

Travelers home insurance obtained 4.5 stars for pricing and customer service in our annual best home insurances survey.  Travelers garnered 4 stars for overall customer satisfaction, which takes into account scores for claims, customer service and value, plus the percent of customers who say they will renew their policies and recommend the company to friends.  The best price offered was the reason that 17% of the surveyed Travelers policyholders gave for choosing it as their insurer. Twenty-eight percent say they chose Travelers for home insurance on the recommendation of a friend.

Originally for train travelers

Travelers Insurance was founded in 1864, during the last days of the Civil War. Many Americans were traveling by train out west into territories occupied by native people defending their lands. Enter Travelers Insurance, a company founded in Hartford, Connecticut. Travelers sold travel insurance to railroad travelers. Meanwhile, in 1864, train travel was even riskier than Travelers or their customers knew. The first train robbery in American history was just two years away.

Travelers eventually branched out into additional coverage. In fact, it offered the country's first automobile policy. It was also the first to cover commercial airline travel and the first to cover space travel. Today, it's a very successful company, offering insurance in every state as well as a number of countries, including China, Singapore and Brazil.

Types of homeowners insurance offered

  • Homeowners
  • Renters
  • Condo


Additional policies offered

  • Auto
  • Boat and yacht insurance
  • Valuable items coverage
  • Wedding insurance
  • Flood insurance
  • Identity fraud protection

    Consider Travelers if you want that personal touch

    Travelers has a network of 13,000 independent agents, and those independent agents are going to work hard to keep their customers. And since they work with multiple insurers, if you want to be insured with another company, your agent will certainly oblige. But Travelers is arguably a good pick for anyone, with a wide range of coverage, from homeowners and car insurance to more obscure but still-important insurance, such as wedding insurance, identity fraud protection and different kinds of business insurance.


    Contact Information

    Corporate headquarters

    Travelers Insurance Company
    Attn: Consumer Affairs
    One Tower Square, 5MS
    Hartford, CT 06183
    Telephone: (800) 328-2189