Travelers Home Insurance Ratings

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Customer Satisfaction Ratings

(127 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
89.30
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
59%
% of Customers
Who Plan to Renew
87%
Financial
Strength
Ratings

A+    May 10, 2012


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Reason for buying from Travelers
Customers of Travelers originally decided to purchase from the company for these reasons:
3% Saw a commercial.
10% The insurer's reputation.
24% The insurer offered the best price.
19% The insurer was recommended by a friend.
8% Was the company their parents had.
12% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 24%
  • 35%
  • 34%
  • 4%
  • 2%

Would you renew?
  • yes
  • no
  • 87%
  • 13%




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