Travelers Home Insurance Ratings
Customer Satisfaction Ratings
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Overall
This rating combines customer scores for claims,
customer service, value for price paid, percent
who will renew, and percent who would recommend
the company.
Claims Processing
Customers who had claims in the last three
years were asked to rate their satisfaction with
how well the company handled their claim.
Customer Service
Customers were asked to rate their
satisfaction with the company’s customer service.
Value For Price
Customers were asked if they’re
satisfied with the price they pay for
their coverage.
Additional Factors:
% of Customers Who Would
Recommend This Company to a Friend
Recommend This Company to a Friend
66%
% of Customers
Who Plan to Renew
Who Plan to Renew
88%
Financial
Strength
Ratings
Strength
Ratings
A+
May 10, 2012
Customer Reviews
- Good to deal with.
- Best value for a bundled price.
- The premium will jump if you make a claim.
- Great value for the price.
- They are fair and the price is very reasonable!
- They offer a fair price compared to other insurance companies.
Reason for buying from Travelers
Would you recommend this company?
- already have
- yes
- not sure
- probably not
- no
- 17%
- 49%
- 25%
- 9%
- 0%
Would you renew?
- yes
- no
- 88%
- 12%
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