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Travelers Home Insurance Ratings
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Travelers
A++
   Effective Date: March 20, 2015

Travelers scored five stars for both claims processing and value for price in our survey. Almost 20 percent of customers say they chose Travelers because the insurer was recommended by a friend.

Customer Satisfaction Ratings

(127 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
89.3
% Who Would
Recommend to
a Friend
59%
% Who Plan
to Renew
87%
Financial
Strength
Ratings

A++    March 20, 2015


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Reason for buying from Travelers
Customers of Travelers originally decided to purchase from the company for these reasons:
3% Saw a commercial.
10% The insurer's reputation.
24% The insurer offered the best price.
19% The insurer was recommended by a friend.
8% Was the company their parents had.
12% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 24%
  • 35%
  • 34%
  • 4%
  • 2%

Would you renew?
  • yes
  • no
  • 87%
  • 13%




Insure.com Redesign Survey