Travelers home insurance obtained 4.5 stars for pricing and customer service in our annual best home insurances survey. Travelers garnered 4 stars for overall customer satisfaction, which takes into account scores for claims, customer service and value, plus the percent of customers who say they will renew their policies and recommend the company to friends. The best price offered was the reason that 17% of the surveyed Travelers policyholders gave for choosing it as their insurer. Twenty-eight percent say they chose Travelers for home insurance on the recommendation of a friend.
Originally for train travelers
Travelers Insurance was founded in 1864, during the last days of the Civil War. Many Americans were traveling by train out west into territories occupied by native people defending their lands. Enter Travelers Insurance, a company founded in Hartford, Connecticut. Travelers sold travel insurance to railroad travelers. Meanwhile, in 1864, train travel was even riskier than Travelers or their customers knew. The first train robbery in American history was just two years away.
Travelers eventually branched out into additional coverage. In fact, it offered the country's first automobile policy. It was also the first to cover commercial airline travel and the first to cover space travel. Today, it's a very successful company, offering insurance in every state as well as a number of countries, including China, Singapore and Brazil.
Types of homeowners insurance offered
Additional policies offered
- Boat and yacht insurance
- Valuable items coverage
- Wedding insurance
- Flood insurance
- Identity fraud protection
Consider Travelers if you want that personal touch
Travelers has a network of 13,000 independent agents, and those independent agents are going to work hard to keep their customers. And since they work with multiple insurers, if you want to be insured with another company, your agent will certainly oblige. But Travelers is arguably a good pick for anyone, with a wide range of coverage, from homeowners and car insurance to more obscure but still-important insurance, such as wedding insurance, identity fraud protection and different kinds of business insurance.
Travelers Insurance Company
Attn: Consumer Affairs
One Tower Square, 5MS
Hartford, CT 06183
Telephone: (800) 328-2189