Customer Complaint Ratio
Best health insurance companies 2021: EmblemHealth
EmblemHealth is one largest nonprofit health plans in the U.S and currently serves over 3 million people in New York City and the tristate area. They have been in business for over 80 years and generated revenue of over $10 billion last year.
EmblemHealth was established in 2006 when Group Health Incorporated (GHI) and the Health Insurance Plan of Greater New York (HIP) merged. These companies worked separately in the New York area since 1937 and 1947.
One of the unique features of EmblemHealth is their Neighborhood Care. EmblemHealth Neighborhood Care provides in-person customer support, access to community resources, and programming to help the entire community learn healthy behaviors. Both members and non-members can visit Neighborhood Care to take advantage of the classes, resources, and face-to-face support offered.
How EmblemHealth stacks up
EmblemHealth earned a solid 3.5 out of 5-star rating in our annual review of Best Health Insurance Companies. They got 3.5 ratings across the board in claims, price and customer service and website & apps.
When we asked EmblemHealth customers if they would recommend the company to others, 82% said yes and 90% said they planned to renew their plan.
How likely to recommend?
EmblemHealth coverages
- Health insurance for individuals and families
- Medicare plans, Medicare advantage plans
- Medicare supplement plans
- Medicaid
- Enhanced Care Plus (HARP)
- Child Health Plus (CHPlus)
- Health insurance plans offered via employers
- Dental
- Vision
About EmblemHealth
Emblem came into being in 2006 when Group Health Incorporated (GHI) and the Health Insurance Plan of Greater New York (HIP) merged.
In 1999, looking to expand their reach, GHI established GHI HMO as an incorporated entity in New York State and also acquired certain assets of Well Care Management Group, Inc. in the same year. In 2005, GHI Select HMO acquired the assets, of ABC Health Plans and in 2006, merged with Health Insurance Plan of Greater New York (HIP) to form Emblem.
In 1943, New York City mayor Fiorello LaGuardia and David M. Heyman brought together a number of people to explore offering pre-paid medical services to New Yorkers of “moderate means.” This led to the creation of HIP in 1994 which served as the first health insurance plan for public service workers in New York City.
In 2012, EmblemHealth started its Neighborhood Care program which established a community presence in its service area with care coordination and wellness programs.
Neighborhood Care facilities are now located in Harlem, Cambria Heights, Queens, Chinatown and Crown Heights.
In which states is EmblemHealth health insurance available?
Contact EmblemHealth
Corporate Headquarters
55 Water Street
New York, NY 10041
(646) 447-5000
Member services: (800) 624-2414
Our survey asked policyholders to share experiences or give feedback that they would like to share with others looking to potentially buy from their current insurance company. Here's what they had to say: