dcsimg

American Family Home Insurance Ratings
X
American Family
A+
   Effective Date: March 20, 2015

American Family scored 4.5 stars across the board in our survey of current customers. Twenty-six percent say that American Family offered them the best price.

Customer Satisfaction Ratings

(110 reviews)

 
Product
 
Overall +
Claims
Processing +
Customer
Service +
Value
For Price +
HOME
85.3
% Who Would
Recommend to
a Friend
67%
% Who Plan
to Renew
79%
Financial
Strength
Ratings

A+    March 20, 2015


Other Companies to Consider

See how much you can save!
Compare free quotes from companies near you



Reason for buying from American Family
Customers of American Family originally decided to purchase from the company for these reasons:
8% Saw a commercial.
15% The insurer's reputation.
26% The insurer offered the best price.
15% The insurer was recommended by a friend.
7% Was the company their parents had.
8% Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 37%
  • 25%
  • 5%
  • 2%

Would you renew?
  • yes
  • no
  • 79%
  • 21%




Insure.com Redesign Survey