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Farmers Home Insurance Ratings

X
Farmers
A
   Effective Date: October 02, 2015
Get quotes from companies like this:
100

Customer Satisfaction Ratings

(153 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HOME
86.0
% Who Would
Recommend to
a Friend
87%
% Who Plan
to Renew
88%
Financial
Strength
Ratings

A    October 02, 2015


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Reason for buying from Farmers
Customers of Farmers originally decided to purchase from the company for these reasons:
25%The insurer offered the best price.
22%The insurer was recommended by a friend.
12%The insurer's reputation.
11%Was the company their parents had.
9%Financial stability.
7%Had other insurance with this company.
6%Ease of use.
6%Saw a commercial.
2%Other reason.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 52%
  • 31%
  • 15%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 88%
  • 12%



About Farmers

Best Insurance Companies survey 2017

Farmers Insurance received a robust overall score of 86 in this year's survey and has bragging rights with one of the most important hallmarks of any insurance company: claims processing (they received a 4.75 out of 5). They also took a 4.25 for customer service and a 3.75 for "value for price." Eighty-seven percent of its members say they would recommend them, and 88 percent plan to renew.

Farmers is the fourth-largest home insurance provider in the nation and offers unique homeowner’s options, such as cosmetic damage coverage and claim forgiveness.

 

A good driving record mattered even in 1928

It probably won't surprise you to know that Farmers Insurance Group began as a company for farmers. The founders, John C. Tyler and Thomas E. Leavey, had grown up in the countryside and felt that farmers and ranchers deserved lower insurance premiums, because the data back then showed that they had better driving records than city folk. In April 1928, Farmers Insurance opened for business.

Car enthusiasts might enjoy learning that Farmers’ first insured car was a 1928 Cadillac Phaeton.

Of course, as more and more people moved away from the farms and into the cities, Farmers' business model smartly adapted with the times, opening up its company to everyone. The name, however, stuck.

Types of homeowners insurance offered

  • Homeowner
  • Condo
  • Mobile & Manufactured
  • Specialty Home
  • Earthquake
  • Flood

 

Farmers homeowner programs

  • Eco-rebuild. If something happens to your home, if the loss is covered, you can get $25,000 for extra costs to rebuild, repair or replace with green contents and materials.

Additional policies offered

  • Auto
  • Motorcycle
  • Life
  • Renters
  • Business
  • Pet insurance

Consider Farmers if you have a diverse bunch of interests to cover

Plenty of insurers cover a wide range of activities, but Farmers seems to be understandably proud (and amused) by its varied coverage, with a recent TV campaign highlighting some of its bizarre claims, such as covering an engagement ring that was stolen by a rodent. Farmers does have a wide range of coverage beyond the standard home, car and life insurance. For instance, if you have a mobile home, Farmers will cover that. If you like to jet ski, Farmers will cover that, too. Own a business? You can get a wide range of business coverage – on everything from an employee being injured by a thief, to coverage in case your employee is the one robbing you blind.

Contact information

Corporate headquarters
Farmers Insurance Company
4680 Wilshire Blvd.
Los Angeles, CA 90010

Customer service (888) 327-6335

Claims service (800) 435-7764