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Farmers Home Insurance Ratings

X
Farmers
A
   Effective Date: November 20, 2015

Farmers snagged five stars for customer service and four stars for "value for price" in our annual customer satisfaction survey. Ninety-one percent of customers we surveyed say they plan to renew their Farmers homeowners insurance policies.

100

Customer Satisfaction Ratings

(258 reviews)

 
Product
 
Overall
Claims
Processing
Customer
Service
Value
For Price
HOME
80.9
% Who Would
Recommend to
a Friend
76%
% Who Plan
to Renew
91%
Financial
Strength
Ratings

A    November 20, 2015


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Reason for buying from Farmers
Customers of Farmers originally decided to purchase from the company for these reasons:
27%The insurer was recommended by a friend.
18%The insurer offered the best price.
17%Was the company their parents had.
11%Saw a commercial.
10%The insurer's reputation.
7%Other reason.
3%Had other insurance with this company.
Would you recommend this company?
  • already have
  • yes
  • not sure
  • probably not
  • no
  • 30%
  • 46%
  • 22%
  • 2%
  • 0%

Would you renew?
  • yes
  • no
  • 91%
  • 9%



About Farmers

Farmers home insurance received 5 stars for its customer service and 4 stars for pricing in our annual best home insurance companies study. Farmers received an overall score of 80.9. Farmers is the 4th-largest home insurance provider in the nation and offers unique homeowner’s options, such as cosmetic damage coverage and claim forgiveness.

Farmers background:

Farmers Insurance Group was founded in 1928 as Farmers Automobile Inter-Insurance Exchange in Los Angeles.  It is the country's third-largest insurer of both private personal lines passenger automobile and homeowners insurance, and it also provides a wide range of other insurance products and financial services. Farmers operates in 41 states through the efforts of roughly 20,000 employees. Farmers exclusive and independent agents, along with its employees, are responsible for serving more than 15 million customers.

Farmers Insurance Company specializes in providing home, condominium, and renter insurance policies based on specific customer needs. It offers a variety of homeowners coverage options such as protection for dwellings and other structures, dwelling improvement, alterations, and additions, loss assessment, personal property and personal liability.

Contact Farmers Insurance at:

Farmers Insurance Company
4680 Wilshire Blvd.
Los Angeles, CA 90010
Telephone: (800) 327-6377