Safeco home insurance ratings

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Overall Rating info icon info icon
4.0 ratings
Claims Processing
4.0 ratings
Customer Service
4.0 ratings
Value for Price
3.5 ratings
Website and Apps
3.5 ratings
% Who Would Recommend to a Friend
81%
% Who Plan to Renew
95%
AM Best Financial Strength Ratings info-icon info-icon July 01, 2021
A

HOW WE WEIGH OUR SCORE

WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Best home insurance companies 2021: Safeco

How Safeco compares

Safeco earned a four out of five-star InsureScore in our annual Best Home Insurance Companies review. They earned three and a half and four-star scores traveled in all categories including claims, price, customer service and website & apps.

Ninety-five percent of customers surveyed said they planned to renew their policies with Safeco and 81% of customers said they would recommend Safeco to a friend.

Types of coverage offered by Safeco home insurance

  • Dwelling
  • Personal property
  • Medical payments to others
  • Personal liability
  • Additional living expenses
  • Renters
  • Condo
  • Landlord
  • Home Warranty

Discounts offered by Safeco home insurance

    • Bundling
    • Security system
    • Sprinkler system
    • New Home
    • Advanced Quote
    • Umbrella bundle
    • Other discounts may be available, it varies by state

Additional coverage offered by Safeco home insurance

  • Car Insurance
  • Motorcycle Insurance
  • Boat and Watercraft
  • Classic Car
  • Recreational Vehicle (RV)
  • ATV & Off-Road Vehicle
  • Golf Cart & Low-Speed Vehicle
  • RightTrack
  • Umbrella
  • Pet Health Insurance
  • Identity Recovery
  • Commercial Insurance

In which states Safeco is available?

States in which Safeco is available
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Washington D.C.

Reasons for Buying

Customers of Safeco originally decided to purchase from the company for these reasons:
  • 30% Offered best price
  • 25% Recommended by friend or family member
  • 20% I had other insurance with this company
  • 12% Reputation
  • 4% Financial strength rating
  • 4% Saw TV commercial
  • 3% Saw online ad
  • 2% Was the company my parents had
  • 0% The company website and mobile apps are easy to use and helpful

Customer Complaint Ratio

info icon
( Safeco’s customer complaint ratio for Homeowners insurance is 0.44 )
0.44
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

More things to consider about Safeco homeowners insurance

How likely to recommend?

  • 46%I would probably recommend this company
  • 35%I would definitely recommend this company
  • 17%Neutral
  • 2%I would probably not recommend this company
  • 0%I would not recommend this company

Would you renew?

95% Yes
5% No

Ratings on Website & Apps

  • Fairly satisfied / Fulfills my needs OK 40%
  • Completely satisfied / Outstanding website & apps that give me what I need and more 32%
  • Average website and apps 18%
  • Unsatisfied / website and/or apps are not fulfilling my needs 5%
  • Very unsatisfied / digital offering is severely lacking 3%

How do you prefer to deal with insurer and policy?

  • Phone 47%
  • In person 25%
  • Email 14%
  • Interactive website 10%
  • Mobile App 4%

About Safeco home Insurance

In 1923, insurance executive Hawthorne K. Dent had the vision to pioneer a whole new approach to insurance, so he started General Insurance Company of America in Seattle, Washington. People called the company, "The General."

In 1953, "The General" created a subsidiary called Selective Auto and Fire Insurance Company of America, or SAFECO. In 1997 Safeco acquired American States Financial Corporation doubling their agent force and increasing their presence east of the Rocky Mountains. In 2004, Safeco sold its life and investments division to focus on property and casualty insurance.

In September 2008, Safeco became part of Liberty Mutual Insurance.

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