Safeco Home Insurance Ratings

Effective Date: October 08, 2015

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Customer Satisfaction Ratings

(114 reviews)

Product

Overall

Claims
Processing

Customer
Service

Value
For Price

HOME

81.3

% Who Would
Recommend to
a Friend

82%

% Who Plan
to Renew

78%

Financial
Strength
Ratings

A October 08, 2015

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Reason for buying from Safeco

Customers of Safeco originally decided to purchase from the company for these reasons:

26%The insurer was recommended by a friend.
20%The insurer offered the best price.
16%Was the company their parents had.
14%Financial stability.
9%The insurer's reputation.
4%Ease of use.
4%Had other insurance with this company.
4%Other reason.
3%Saw a commercial.

Would you recommend this company?

already have
yes
not sure
probably not
no

Would you renew?

About Safeco

Safeco home insurance received an overage score of 81.3, obtaining its highest star count in customer service (4.25). In all other rating categories it achieved 4 stars. Eighty-two percent of surveyed policyholders said they would recommend Safeco home insurance to friends and family.

Around a long time

Safeco has been in the personal insurance business since 1923. Safeco stands for Selective Auto and Fire Insurance Company of America, but it has moved beyond just auto and fire coverage. Safeco has a national network of local independent agents to help consumers find the right home insurance for their needs. Safeco promises its customers to “provide the coverage you need, to connect you with local agents who offer personal advice, and to be there for you.” In 2008, Safeco became part of the Liberty Mutual family.

Types of home coverage

Beyond the standard home insurance coverage you can purchase optional coverages of:

Valuable articles coverage
Equipment breakdown coverage
Personal property replacement cost protection
Identity recovery
Single loss deductible (available if you bundle your home and auto policies)

Additional types of insurance:

Auto
Motorcycle
Classic car
Boat
RV
Home
Condo
Renters
Landlord protection
Umbrella liability coverage

Corporate office:

Safeco Insurance
175 Berkeley Street
Boston, MA 02116

Customer Service and claims: 1-800-332-3226