Ratings

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Overall Rating info icon info icon
Claims Processing
Customer Service
Value for Price
Website and Apps
% Who Would Recommend to a Friend
81%
% Who Plan to Renew
95%
AM Best Financial Strength Ratings info-icon info-icon November 08, 2020
A
HOW WE WEIGH OUR SCORE
WHAT IS THIS RATING?

A.M. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

A.M. Best's rating is NOT used to calculate the overall score but it is important information to consider when choosing an insurance company.

Reasons for Buying

Customers of Safeco originally decided to purchase from the company for these reasons:
30%
Offered best price
25%
Recommended by friend or family member
20%
I had other insurance with this company
12%
Reputation
4%
Financial strength rating
4%
Saw TV commercial
3%
Saw online ad
2%
Was the company my parents had
0%
The company website and mobile apps are easy to use and helpful
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Customer Complaint Ratio

info icon
Homeowners
0.44
0 1 3 10+
Lower number is better
0 to 1.00
1.01 to 3.00
3.01 and above

Best home insurance companies 2021: Safeco

How Safeco compares

Safeco earned a four out of five-star InsureScore in our annual Best Home Insurance Companies review. They earned three and a half and four-star scores traveled in all categories including claims, price, customer service and website & apps.

Ninety-five percent of customers surveyed said they planned to renew their policies with Safeco and 81% of customers said they would recommend Safeco to a friend.

How likely to recommend?

46%
I would probably recommend this company
35%
I would definitely recommend this company
17%
Neutral
2%
I would probably not recommend this company
0%
I would not recommend this company

Would you renew?

95% Yes
5% No

Ratings on Website & Apps

Fairly satisfied / Fulfills my needs OK
40%
Completely satisfied / Outstanding website & apps that give me what I need and more
32%
Average website and apps
18%
Unsatisfied / website and/or apps are not fulfilling my needs
5%
Very unsatisfied / digital offering is severely lacking
3%

How do you prefer to deal with insurer and policy?

Phone
47%
In person
25%
Email
14%
Interactive website
10%
Mobile App
4%

Types Of Coverages Offered

  • Dwelling
  • Personal property
  • Medical payments to others
  • Personal liability
  • Additional living expenses
  • Renters
  • Condo
  • Landlord
  • Home Warranty

Discounts Offered

    • Bundling
    • Security system
    • Sprinkler system
    • New Home
    • Advanced Quote
    • Umbrella bundle
    • Other discounts may be available, it varies by state

Additional coverages offered

  • Car Insurance
  • Motorcycle Insurance
  • Boat and Watercraft
  • Classic Car
  • Recreational Vehicle (RV)
  • ATV & Off-Road Vehicle
  • Golf Cart & Low-Speed Vehicle
  • RightTrack
  • Umbrella
  • Pet Health Insurance
  • Identity Recovery
  • Commercial Insurance

In which states is Safeco home insurance available?

AL AK AZ AR CA CO CT DC DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY

About Safeco home Insurance

In 1923, insurance executive Hawthorne K. Dent had the vision to pioneer a whole new approach to insurance, so he started General Insurance Company of America in Seattle, Washington. People called the company, "The General."

In 1953, "The General" created a subsidiary called Selective Auto and Fire Insurance Company of America, or SAFECO. In 1997 Safeco acquired American States Financial Corporation doubling their agent force and increasing their presence east of the Rocky Mountains. In 2004, Safeco sold its life and investments division to focus on property and casualty insurance.

In September 2008, Safeco became part of Liberty Mutual Insurance.

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